General

History

Mona Information Technology Services (MITS) was established as a Department of the Mona Campus in August 2000 in response to a felt need for IT services located in one central body. The first year of the three year implementation plan for Information and Communication Technology (ICT) on the Mona Campus was focused on strengthening the ICT infrastructure and providing the hardware and software tools to faculties and administration. See mission statement.

Our staff is organised into four functional units namely Applications, Infrastructure, Instruction Support Services and User Support Services as well as an Administration section (Office of the C.I.O.). We are also actively engaged in the employment of students on a part-time basis.

Goals

• Increasing the awareness of management, executives, and lecturers and administrators of the power of ICT and its possibilities for the Institution
• Strengthening and preserving institutional memory.
• Providing an environment for constant learning in the use of ICT by the Campus.
• Providing a secure and continuously available ICT infrastructure that is responsive to the institutions needs.
• Strengthening the capacity within each faculty and Administrative department to manage the effective use of ICT for teaching, learning, and research and administration.
• Continuously improving the technical competencies and capabilities of the MITS team.
• Responsiveness to students' needs for ICT in facilitation of their learning experience.
• Keeping the IT infrastructure up to date.
• Supporting linkages of the Mona Campus with the wider community including primary and tertiary institutions, the public and private sector and civic society

Mission Statement

“Enabling the use of Information Communication Technology in achieving institutional effectiveness, by strengthening the institutional capacity of the Mona Campus within the context of the University of the West Indies, to improve Teaching, Learning, Research and Administration and also to provide effective service to students, staff and the wider community”

Areas of Services Covered

• Planning, Designing and Implementing Campus Area Network (CAN) and connected Local Area Networks (LAN)
• Systems and Network Management
• Provision of Internet Services and Telecommunications
• User Support Services for all the technology we deliver
• Application Development and Maintenance
• Supporting the enterprise systems
• Software and computer availability
• Multimedia facilitation
• Deployment of the Internet and Intranet to enhance the Campus’ visibility locally and internationally, and for outreach to our students and our community