FRENCH

LEVEL II

F20H: HOSPITALITY FRENCH III (3 credits, Semester 1) (NZF)

This course will further develop the communicative skills and socio-cultural competence acquired in F 11H. Students will use the language in a variety of practical, real life hospitality situations. Basic hospitality related communication skills will be reviewed at the beginning of the semester for the benefit of the new CXC/ ‘A' Level students joining the programme. At the end of the course, students will have learned how to do tasks such as the following in French:

•  Introduction: background on France and French-speaking countries
•  Cooking: talking about Jamaican food and explaining recipes
•  At the restaurant: taking a reservation/welcoming and placing guests/taking the order/serving and handling complaints
•  At the hotel: taking a reservation/welcoming and informing guests

PRE-REQUISITE : A pass in F 11H or CXC/ ‘A' Level or CAPE French

PRESCRIBED TEXTS :
F20H Manual (Sold in the department)

INSTRUCTION : 4 hours per week: 3 hours of communicative language learning (reading and oral expression, written comprehension) and I hour of listening comprehension

EVALUATION :
2 In-course tests: 50% (written expression, reading comprehension, listening comprehension
2-hour Final exam: 50% (written expression, reading comprehension, listening comprehension, oral expression)

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F21H: HOSPITALITY FRENCH IV (3 credits, Semester 2) (NZF)

In this course students will develop the ability to use French in unstructured and unforeseen situations. They will apply what they have learnt at previous levels by simulating life in a hotel within the classroom setting and by role-playing activities such as:

•  Organizing a congress
•  At the tourist office: providing information (hotels, activities…)/orienting visitors/offering documents/making reservations (concert…)
•  Guiding
•  Writing promotional materials (ads, leaflets)

PRE-REQUISITES : A pass in F 20H

PRESCRIBED TEXT :
F21H Manual (sold in the department)
Bilingual Dictionary

INSTRUCTION : 4 hours per week: 3 hours of communicative language learning (reading and oral expression, written comprehension), and 1 hour of listening comprehension.

EVALUATION :
2 In-course tests: 50% (written expression, reading comprehension, listening comprehension).
2-hour Final exam: 50% (written expression, reading comprehension, listening comprehension, oral expression)

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SPANISH

LEVEL II

S20H: HOSPITALITY SPANISH III (3 credits, semester 1) (MRA)

This course will further develop the communicative skills and socio-cultural competence acquired in S 11H. Students will use the language in a variety of practical, real-life hospitality situations. Basic hospitality-related communication skills will be reviewed at the beginning of the semester for the benefit of the new CXC / A-Level students joining the programme.

At the end of the course students will have learnt how to do tasks such as the following in Spanish:

a) Provide information to guests attending a seminar / conference
b) Understand and engage in a basic conversation about work
c) Make reservations for guests (theatre, concert hall)
d) Write formal hotel correspondence

PRE-REQUISITE : S 11H or CXC / A-Level or CAPE Spanish

PRESCRIBED TEXTS :
S20H Manual
Practical Spanish Grammar : Marcial Prado
Bilingual Dictionary

INSTRUCTION : 4 hours per week: 3 hour of communicative language learning (reading and oral expression, written comprehension), and 1 hour of listening comprehension.

EVALUATION :
2 In-course tests: 50% (written expression, reading comprehension, listening comprehension
Final 2-hour exam: 50% (written expression, reading comprehension, listening comprehension, oral expression)

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S21H: HOSPITALITY SPANISH IV (3 credits, semester 2) (MRA)

In this course students will develop the ability to use Spanish in unstructured and unforeseen situations. They will apply what they have learnt at previous levels by simulating life in a hotel within the classroom setting and by role-playing activities such as:

a) Making a reservation (restaurant, hotel)
b) Welcoming guests (individual guests, groups)
c) Checking in guests
d) Giving advice (on hotel activities, attractions, cultural activities, restaurants)
e) Entertaining the guests
f) Eating at a restaurant
g) Handling typical complaints and problems of hotel guests
h) Checking out guests

PRE-REQUISITE : A pass in S 20H

PRESCRIBED TEXTS :
Practical Spanish Grammar : Marcial Prado
S21H Manual

INSTRUCTION : 4 hours per week: 3 hours of communicative language learning (reading and oral expression, written comprehension), and 1 hour of listening comprehension.

EVALUATION :
In-course tests: 50% (written expression, reading comprehension, listening comprehension)
Final 2-hour exam: 50% (written expression, reading comprehension, listening comprehension, oral expression)

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