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HOSPITALITY AND TOURISM MANAGEMENT LANGUAGE COURSES

 

FRENCH

LEVEL I

F10H: HOSPITALITY FRENCH I (3 credits, Semester 1)
In this course students will acquire an adequate base of grammatical structures, vocabulary and elementary communication skills and a linguistic base for studies at subsequent levels of the programme. They will develop a hospitality-specific lexical register through aural/oral language activities. Students will learn set questions, responses and phrases that are useful and appropriate in carefully structured hospitality situations.
 

At the end of the course students will know how to do tasks such as the following in French:

  • Introduce and greet someone

  • Register guests in a hotel (name, address, profession, nationality)

  • Book rooms for guests

  • Give directions

  • Inform guests about the weather

  • Take orders in a café/restaurant

  • Conduct a telephone conversation in French.

PRE-REQUISITE: None

TEXTS:                  French/English Bilingual Dictionary
                               F10H Manual (Available at the Department)

INSTRUCTION:    4 hours per week: 3 hours communicative language learning (reading and oral expression,
                               written comprehension), and 1 hour of listening comprehension.
EVALUATION:   2 In-course Tests 50%
  Written Expression
  Reading Comprehension
  Listening Comprehension
  2-hour Final Exam 50%



 

 

 

F11H: HOSPITALITY FRENCH II (3 credits, Semester 2)
This course aims to strengthen the socio-linguistic and communicative skills acquired in F10H. Role-play activities are used to give students practice in culturally appropriate and accurate social communication in typical hospitality situations.
At the end of the course students will know how to carry out additional tasks such as the following in French:

  • Talk about events in the past
  • Provide information about lodgings (guest house, apartment)
  • Provide general information on hotel and town activities
  • Inform guests about the region
  • Request and provide information regarding travel arrangements
  • Express emotions and opinions
  • Explain a recipe, menu
  • Give advice
  • Talk about events in the future
  • Speak about holidays, leisure time activities
PRE-REQUISITE: A pass in F10H

TEXTS:                 French/English Bilingual Dictionay
                              F11H Manual (Available at the Department)

INSTRUCTION: 4 hours per week: 3 hours of communicative language learning (reading and oral expression,
                            written comprehension), and 1 hour of listening

EVALUATION: 2 In-course tests 50%
Written expression
Reading comprehension
Listening comprehension
Final 2-hour exam 50%




 

 

LEVEL II

F20H: HOSPITALITY FRENCH III (3 credits, Semester 1)
This course will further develop the communicative skills and socio-cultural competence acquired in F11H. Students will use the language in a variety of practical, real life hospitality situations. Basic hospitality related communication skills will be reviewed at the beginning of the semester for the benefit of the new CXC/ ‘A’ Level students joining the programme.
At the end of the course, students will have learned how to do task such as the following in French:

  • Introduction : background on France and French-speaking countries
  • Cooking: talking about Jamaican food and explaining recipes
  • At the restaurant: talking a reservation/welcoming and placing guests/taking the order/serving and handling complaints
  • At the hotel: taking a reservation/welcoming and informing guests

PRE-REQUISITE: A pass in F11H or CXC/ ‘A’ Level or CAPE French

TEXTS:                 F20H Manual (Available at the Department)

INSTRUCTION: 4 hours per week: 3 hours of communicative language learning (reading and oral expression,
                            written comprehension) and 1 hour of listening comprehension.

EVALUATION: 2 In-course tests: 50%
Written Expression
Reading Comprehension
Listening Comprehension
2-hour Final exam: 50%


F21H: HOSPITALITY FRENCH IV (3 credits, Semester 2)
In this course students will develop the ability to use French in unstructured and unforeseen situations. They will apply what they have learnt at previous levels by simulating life in a hotel within the classroom setting and by role-playing activities such as:

  • Organizing a Congress
  • At the tourist office: providing information (hotels, activities...)/ orienting visitors/ offering documents/ making reservations (concert...)
  • Guiding
  • Writing promotional materials (ads, leaflets)

PRE-REQUISITES: A pass in F20H

TEXTS:                    F21H Manual
                                 Bilingual Dictionary

INSTRUCTION:      4 hours per week: 3 hours of communicative language learning (reading and oral expression,
                                 written comprehension), and 1 hour of listening comprehension.

EVALUATION: 2 In-course tests: 50%
Written Expression
Reading Comprehension
Listening Comprehension
2-hour Final exam: 50%


SPANISH

LEVEL I back to top

S10H – HOSPITALITY SPANISH I (3 credits, Semester 1)
In this course beginning students will acquire an adequate base of grammatical structures, vocabulary, elementary communication skills and linguistic base for studies at subsequent levels of the programme. They will develop a hospitality-specific lexical register through aural/oral language activities. Students will learn set questions, responses and phrases that are useful and appropriate in carefully structured hospitality situations.
 

At the end of the course students will know how to do tasks such as the following in Spanish:

  • Introduce and greet someone
  • Register guests in a hotel (name, address, profession, nationality)
  • Book rooms for guests
  • Give directions
  • Inform guests about the weather
  • Take orders in a café / restaurant
  • Use the telephone

PRE-REQUISITE: None

TEXTS:                (Available at The Bookshop)
                             Practical Spanish Grammar: Marcial Prado
                             S10H Manual
                             Spanish/English Bilingual Dictionary

INSTRUCTION: 4 hours per week: 3 hours of communicative language learning (reading and oral
                            expression, written comprehension), and 1 hour of listening comprehension.

EVALUATION: 2 In-course tests: 50%
Written Expression
Reading Comprehension
Listening Comprehension
2-hour Final exam: 50%

S11H – HOSPITALITY SPANISH II (3 credits, Semester 2)
This course aims to strengthen the socio-linguistic and communicative skills acquired in S10H. Role-play activities are used to give students practice in culturally appropriate and accurate social communication in typical hospitality situations.
At the end of the course students will know how to carry out additional tasks such as the following in Spanish:

  • Talk about events in the past
  • Provide information about lodgings (guest houses, apartments)
  • Provide general information on hotel and town activities
  • Inform guests about the region
  • Request and provide information regarding travel arrangements
  • Express emotions and opinions
  • Explain a recipe, menu
  • Give advice
  • Talk about events in the future
  • Speak about holidays, leisure time activities

PRE-REQUISITE: S10H

TEXTS:                (Available at The Bookshop)
                             Practical Spanish Grammar: Marcial Prado
                             S11H Manual
                             Spanish/English Bilingual Dictionary

INSTRUCTION: 4 hours per week: 3 hours of communicative language learning (reading and oral
                            expression, written comprehension), and 1 hour of listening comprehension.

EVALUATION: 2 In-course tests: 50%
Written Expression
Reading Comprehension
Listening Comprehension
2-hour Final exam: 50%

LEVEL II

S20H – HOSPITALITY SPANISH III (3 credits, Semester 1)
This course will further develop the communicative skills and socio-cultural competence acquired in S11H. Students will use the language in a variety of practical, real-life hospitality situations. Basic hospitality-related communication skills will be reviewed at the beginning of the semester for the benefit of the new CXC / A-Level students joining the programme.
At the end of the course students will have learnt how to do tasks such as the following in Spanish:

  • Provide information to guests attending a seminar / conference
  • Understand and engage in a basic conversation about work
  • Make reservations for guests (theatre, concert hall)
  • Write formal hotel correspondence

PRE-REQUISITE: S11H or CXC / 'A' Level or CAPE Spanish

TEXTS:                (Available at The Bookshop)
                             Practical Spanish Grammar: Marcial Prado
                             S20H Manual
                             Spanish/English Bilingual Dictionary

INSTRUCTION: 4 hours per week: 3 hours of communicative language learning (reading and oral
                            expression, written comprehension), and 1 hour of listening comprehension.

EVALUATION: 2 In-course tests: 50%
Written Expression
Reading Comprehension
Listening Comprehension
2-hour Final exam: 50%


S21H – HOSPITALITY SPANISH IV (3 credits, Semester 2)
In this course students will develop the ability to use Spanish in unstructured and unforeseen situations. They will apply what they have learnt at previous levels by simulating life in a hotel within the classroom setting and by role-playing activities such as:

a) Making a reservation (restaurant, hotel)
b) Welcoming guests (individual guests, groups)
c) Checking in guests
d) Giving advice (on hotel activities, attractions, cultural activities, restaurants)
e) Entertaining the guests
f) Eating at a restaurant
g) Handling typical complaints and problems of hotel guests
h) Checking out guests

PRE-REQUISITE: A pass in S20H

TEXTS:                (Available at The Bookshop)
                             Practical Spanish Grammar: Marcial Prado
                             S21H Manual
                             Spanish/English Bilingual Dictionary

INSTRUCTION: 4 hours per week: 3 hours of communicative language learning (reading and oral
                            expression, written comprehension), and 1 hour of listening comprehension.

EVALUATION: 2 In-course tests: 50%
Written Expression
Reading Comprehension
Listening Comprehension
2-hour Final exam: 50%

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