1. Can past students of the UWI use the Health
Centre?
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Answer:
No - not generally. However, by paying a fee and making
special arrangements you may be able to use the Health
Centre |
2. Is the Health Centre open during semester break?
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Answer: Yes, from 8:30 a.m. to 4:30 p.m. Mondays
to Fridays. Please note that the Centre is closed on public
holidays During any period that the Health Centre is closed
eligible users with medical emergencies should seek assistance
at the University Hospital of The West Indies, which is
located 3-5 minutes away. Remember to present your student
ID card or health insurance card to the hospital to facilitate
payment of your bills. |
3. Why do I need to take my ID card every time I visit
the Health Centre - can’t I just give you my ID
number? |
Answer: This is required to protect against abuse
and misuse of the services offered at the Health Centre.
Remember that the Health Centre’s services are offered
in collaboration with an insurance provider. Abuse will
result in excessive costs and will lead to higher premiums
for all legitimate users |
4.
How will I know what is covered under the health insurance?
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Answer: Just click on the
Schedule of Benefits shown on this web page and you
will find the information.
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5.
If I do not use the services of the Health Centre, including
my allocation for prescription at the pharmacy, during
any year can I carry forward my premiums and benefits
to next year?
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Answer: No. Your premium and attached benefits,
consistent with insurance contracts, cover a specified
period. In our case this is one (1) year. You are allocated
new benefit balances each year upon payment of annual
premiums. In some years you may use up benefits which
aggregate to less than your premium amount. In other years
you may use up much more than the premium amount. That
is how insurance works. |
6. As a student, will I still be able to obtain
prescribed drugs after I have exhausted my J$6,000 allocation
for the year?
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Answer: Yes .The J$6,000 limit means that you
can obtain qualified drugs prescribed by Medical Officers
of the Health Centre up to this limit without out-of-
pocket payment. When you have used up this sum you can
continue to receive the prescription drugs that you need,
but now you must pay 20% of the cost of the drugs. |
7. Why do I need to go to the billing office each time
that I come to the Centre?
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Answer: When you use the Health Centre this gives
rise to transactions which must be properly recorded and
acknowledged by you. You must visit the billing office
to make any required payment and/or sign in acknowledgement
of receiving service. The Health Centre is required to
provide this information on claim forms which it submits
to the insurance provider to receive payment for the services
and drugs supplied to you. |
8. Which other health services providers can students
use other providers for treatment outside of the Health
Centre?
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Answer:
You may use Public medical facilities, for example the
University Hospital of the West Indies (UHWI). This option
should only be used in cases of emergency or during hours
when the Health Centre is closed. Students will be required
to pay upfront for services received at public medical
facilities other than the UHWI and then claim from the
insurance provider through the Health Centre. The amount
of the reimbursement will be limited to the maximum charged
at the Health Centre and prescriptions must be approved
by doctors of the Health Centre.
Remember, at the Health Centre you do not pay out-of-pocket
for visits. You just present your student ID card and
health insurance enrollment card.
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