The Personnel Section - The Registry

The ancillary staff had been unionized under the Bustamante Industrial Trade Union (BITU) in the mid-sixties and remained with that Union until 1972 when the newly formed University and Allied Workers Union (UAWU), a non-traditional union, won bargaining rights for those workers. This union, with socialist leaning, brought new negotiation style, was more aggressive than the traditional unions thus changing the trade union landscape on the Campus. In fact, meetings, discussions and negotiations with the UAWU were described as turbulent. It was also the era of Worker Participation in Jamaica with leadership in the newly formed Union being at the forefront of the enunciation of the principles of the phenomenon, advising the PNP Government, also with socialist leaning, on the virtues of the system. A look at the Collective Bargaining Agreements of the 1970s will show the forcefulness of the UAWU and its success in bargaining for worker involvement in the management of the affairs of the workers.

In 1975 the Mona Non-Academic Staff Association (MONASA) representing the Administrative and Technical Staff was formed. This meant more work for the small staff of the Section. In 1972 staffing of the Personnel Office consisted of approximately five persons including the Personnel Officer and an Administrative Assistant. Over time the staff was increased significantly. In 1972 The Personnel Office was accommodated in two rooms adjoining the Examination Section. In 1974 the office was relocated to the building on Gibraltar Camp Road (now Gibraltar Camp Way), its current location. It occupied one-half of the building, the other half being occupied by CARIMAC. The building was badly damaged by Hurricane Gilbert in 1988 resulting in temporary relocation to the Dudley Grant Centre. It was extensively damaged by Hurricane Ivan in 2004 and again the office was relocated, this time to the Old Dramatic Theatre. The office was again relocated to its current site.

In 1976 a Deputy Personnel Officer was appointed with main responsibility for training of non-academic staff. The Section soon became overwhelmed with work associated with, among other things, the formation of a staff association, salary negotiations with two union groupings and this in an era of wage guidelines which necessitated a greater measure of discussion with the Government. This meant that the Deputy Personnel Officer concentrated the greater part of her efforts on general personnel administration with training receiving little attention. An additional post of Administrative Assistant was established in 1976 and an appointment made in that same year thus relieving some of the administrative pressures.

The period from the mid 1970s to the mid 1990s was fraught with adversarial union/management relationship resulting in a number of industrial relations actions such as strikes, go-slows, sit-ins and damage to personal and University property.

Between 1981 and 1992 there were three acting appointments and four appointments as Assistant Registrar/Senior Assistant Registrar (Personnel) to fill that post. The period since 1992 has seen stability in staffing in HR at the senior level as well as stability on the industrial relations scene. Below is a list of the Personnel Officers/Assistant Registrars/Senior Assistant Registrars (Personnel) and the periods of their employment: 
  1. Mr. W. S. McHayle - Assistant Registrar (Personnel) 1970 – 1973
  2. Mr. E. B. Nugent - Personnel Officer 1973 – 1981 
  3. Acting Appointment
  4. Mr. Keith Miller - Senior Assistant Registrar (Personnel) 1982 – 1985
  5. Acting Appointment 
  6. Mr. Robert Kerr - Senior Assistant Registrar (Personnel) 1986 – 1989 
  7. Mrs. Yvonne Falconer - Senior Assistant Registrar (Personnel) 1989 (4 mths.)
  8. Various acting Appointment
  9. Mr. Raymond Eytle - Senior Assistant Registrar (Personnel) 1992

Following extensive management consultation, the two HR Sections were merged into one Human Resource Management Division on July 1, 2005.

Appointments Section, Registry

In the early 1960s, Hugh Springer, Senior Assistant Registrar was responsible for the operations of the Appointments, Admissions and Secretariat Sections. The Appointments Section was initially responsible for the recruitment and administration of all Academic and Senior Administrative staff on the Mona Campus. As well as the Centre for Hotel & Tourism Management in Bahamas as well as the School of Continuing Studies in the non-campus territories, the Institute of Social & Economic Studies {now Sir Arthur Lewis Institute of Social & Economic Studies (SALISES)}, Faculties of Agriculture, Engineering, Mount Hope Medical Complex and Law at St. Augustine and Cave Hill, respectively.

As a staff association the West Indies Group of University Teachers (WIGUT) provided the Academic and Senior Administrative Staff with a voice. The workers would find further strengthening of their presence when WIGUT was granted trade union status in 1972. The union continues to be a formidable representational force for its members.

Between 1960 and 2005, the following persons were appointed as Assistant Registrar/Senior Assistant Registrars and charged with the responsibility of the Appointments Section: Carl Jackman, who would later become Campus Registrar, Brenda Skeffrey, Marlene Manderson-Jones, Daphne Smith, Barbara Christie and Deborah Charles. The ultimate responsibility for staffing matters was usually assigned to a Pro Vice Chancellor, and up to the mid-1990s this was so.

By 1990, as a result of decisions arising from Governance, the personnel operations were decentralized and the Appointments Section given the responsibility for recruitment and personnel administration for the Academic and Senior Administrative staff, up to the level of Senior Lecturer, at Mona only. By the mid 1990s, the Academic and Senior Administrative staff would be revised to make room for a new category of staff, the Professionals.

The Appointments Section’s staff of ten would ultimately ensure that staffing matters pertaining to recruitment and appointment of staff, new contracts, contract renewals, leave applications; work permit and immigration were managed. The Staff were also mandated to provide service and support to the Appointments Committee and the Selection Boards (now called Advisory Committees) as well as various ad hoc committees, e.g. Career Path.

Due mainly to the restructuring of other departments the Appointments Section, like the Personnel Office, has endured a number of physical relocations over the years. On occasions the Section was to be found in the various areas of the Assembly Hall, or a converted trailer close to the Hall.

The current staff structure remained in force until 2005 when the newly created entity, Human Resources Management Division, emerged.

The Office of the Director, Human Resource Management Division

The Office of the Director, Human Resource Management on the Mona Campus began operation with the appointment of Dr. Allister Hinds as Director, Human Resource Management who assumed office on July 1, 2004. The Director is responsible for all HR policy matters and he reports directly to the Principal of the Mona Campus. The Director was assisted by a Senior Human Resources Assistant, Miss Stacey-Ann Farquharson, who assumed office on 16 August 2004. In October 2005, the Office of the Director welcomed Miss Rochelle Plummer as a part of the team with her primary focus being projects and research.

The principal objectives of the Director’s Office were twofold:

  1. To complete the unification of Human Resources Division
  2. To develop a programme and a plan for the transformation of HR at the UWI

The Unification of the Human Resource Management Division

In October 2001, Dr. Keith Panton and Mr. Wilbert Tomlinson, Management Consultants, were asked to investigate the feasibility of establishing an integrated Human Resource (HRM) Division on the Mona Campus. This arose from recommendations made in the Draper Report of Administrative Departments at the University Centre located at Mona as well as Review of Administration: Mona Campus issued in January, 2001. After two years of investigation, the Management Consultants recommended that the Personnel and Appointments Sections of the Registry be merged into the Human Resource Management Division.

The merger of the Appointments Section and the Personnel Sections into the Human Resource Management Division was a protracted affair. It proved very difficult initially, to address the matter during the summer and the first months of the 2004-2005 semester because key members of staff were on leave. There were further delays when the ravages of Hurricane Ivan in September 2004 forced staff in the Personnel Section to abandon the building on Gibraltar Road and relocate to the Old Dramatic Theater. Eventually, 31 of the 45 posts recommended by the consultants were filled when the first phase of the merger was implemented on July 1, 2005. The Division was divided into two main sections: Staffing and Employee Development and Employee Relations, Compensation, Environment, Health, and Safety; each Section is headed by a Senior Assistant Registrar, Miss Grace Dunn and Mr. Raymond Eytle, respectively.

Each Section is comprised of Units. The Staffing and Employee Development Section comprises the following Units

The Employee Relations, Compensation, Environment, Health, Safety Sections comprises the following Units:

The second phase of the merger occurred on September 1, 2006 when the Office of the Director was merged with the Human Resource Management Division. Dr. Allister Hinds was given budgetary control of the Human Resource Management Division and his responsibilities now ranged from policy formulation to oversight responsibility for the day to day operations of the Division. As a result of this merger, Dr. Hinds’ title was changed from Director, Human Resource Management to Director, Human Resource Management Division. The reporting relationships were changed and the Director, as of September 1, 2006 began reporting to the Campus Registrar and the Campus Principal.