The UWI Mona Library is one of the recipients of the Association of Research Libraries LibQUAL+® In-Kind Grant for 2012.  
 
LibQUAL+® is a survey developed by the Association of Research Libraries to measure library service quality and identify best practices.   The programme’s centrepiece is a rigorously tested Web-based survey paired with training that helps libraries assess and improve library services, change organizational culture, and market the library.
 
The survey is being introduced to the UWI community and the information gained will provide a better understanding of how well the Library meets the needs of the community and what improvements can be made to serve the population better.  
 
To date the survey has been used by 1200 libraries throughout the world providing extensive datasets in the LibQUAL repository for improving library services. The Library encourages the University community to participate in the survey when it is posted, so that we can continue to improve our services in order to enhance teaching, learning and research.