“Towards a better understanding of strategic planning in service vs. manufacturing firms”
, in Sir Arthur Lewis Institute of Social and Economic Studies 15th Annual Conference
, Hyatt Regency Hotel, Port-of-Spain, Trinidad and Tobago, 2014.
“Segmenting Jamaica’s small hotel market for better targeting.”
, in MSBM’s 3rd International Tourism Conference
, Iberostar Rose Hall Beach, Montego Bay, 2014.