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MSBM Full Time Faculty Publications

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D
A. P. Crick, Decentralization in the health sector: a performance perspective., SES Special Edition on Managing Health Care in Jamaica., vol. 51, no. 3, pp. 131-49, 2002.
A. P. Crick, Designing Learning using Action Learning, in Human Resource Management Association of Jamaica (HRMAJ), Conference 27, 2007.
H
A. P. Crick and Prof. Spencer, A., Hospitality Quality: New Directions and new Challenges., International Journal of Contemporary Hospitality Management, vol. 23, no. 4, pp. 263-7, 2011.
A. P. Crick, Hotels and new paradigms: The sustainability of Jamaica’s all-inclusive product, in University of Technology/University of Delaware International Conference on Business, Hospitality & Tourism Management, Ocho Rios, Jamaica, 2008.
I
A. P. Crick, Internal marketing of attitudes in Caribbean tourism., International Journal of Contemporary Hospitality Management, vol. 15, pp. 161-6, 2003.
M
A. P. Crick, Cowell, N., and Branche, C., Managing in a kinder, gentler world of work: Emotional labour and workplace governance., in Human Resource Development and Workplace Governance in the Caribbean., Kingston: IRP, 2002, pp. 235- 52.
A. P. Crick, Managing Organizational Culture to facilitate change, in A Change Management Symposium: Managing Organizational Change in the Global Environment., Mona School of Business, Kingston, Jamaica, 2004.
A. P. Crick, Managing Service Workers: Exploratory Insights from a Sample of Jamaican Service Organizations., Journal of Eastern Caribbean Studies, vol. 32, pp. 1-24, 2007.
A. P. Crick, Mistrust in Jamaican Organizations, Jamaica Employers Federation (JEF) Seminar. Kingston, Jamaica, 2011.
R
A. P. Crick, The role of organizational culture in driving economic growth: a case study of Jamaican companies, in Sir Arthur Lewis Institute of Social and Economic Studies 6th Annual Conference, Kingston, Jamaica, 2005.
T
A. P. Crick and Cowell, N., Tourism and the Plantation Model: Dimensions of the Worker Management Relationship in Caribbean Tourism, Journal of Eastern Caribbean Studies, vol. 29, no. 2, 2002.
A. P. Crick, Maerk, J., and Boxill, I., Tourism in the Caribbean. , in Personalized service in the small hotel sector, Plaza Valdez: , 2000, pp. 129-148.
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