“Managing in a kinder, gentler world of work: Emotional labour and workplace governance.”
, in Human Resource Development and Workplace Governance in the Caribbean.
, Kingston: IRP, 2002, pp. 235- 52.
“Managing Organizational Culture to facilitate change”
, in A Change Management Symposium: Managing Organizational Change in the Global Environment.
, Mona School of Business, Kingston, Jamaica, 2004.
“Mistrust in Jamaican Organizations”
, Jamaica Employers Federation (JEF) Seminar
. Kingston, Jamaica, 2011.