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MSBM Full Time Faculty Publications

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Journal Articles
P. Smith, Towards Developing a Cost- Benefit Model for Learning Management Systems., Conf-IRM 2013, 2013.
L. Rao-Graham and Osei-Bryson, K. M., Towards Defining Dimensions of Knowledge Systems Quality., Expert Systems with Applications , vol. 33, no. 2, pp. 368-378, 2007.
G. Mansingh, Profiling Internet Banking Users: A Knowledge Discovery in Data Mining Process Model Based Approach, Information Systems Frontiers, p. 23, 2013.
K. M. Osei-Bryson, Mansingh, G., and Rao-Graham, L., Knowledge management and discovery for development: Domains, strategies and technologies for developing countries, 2014.
L. Rao-Graham, Mansingh, G., and Osei-Bryson, K. M., Building ontology based knowledge maps to assist business process re-engineering.z, Decision Support Systems, vol. 52, no. 3, p. 589 , 2012.
L. Rao-Graham, McNaughton, M. L., Osei-Bryson, K. M., and Haye, M., An Approach to Using Ontologies for the Development of High Quality Disaster Recovery Plans, International Journal of Information Systems for Crisis Response Management, vol. 2, no. 2, pp. 36-54, 2010.
L. Rao-Graham, Reichgelt, H., and Osei-Bryson, K. M., An Approach for Ontology Development and Assessment Using a Quality Framework., Knowledge Management Research and Practice, vol. 7, pp. 260-276, 2009.
L. Rao-Graham and Osei-Bryson, K. M., An approach for incorporating quality-based cost-benefit analysis in data warehouse design., Information Systems Frontiers 10 (3): 361-373., vol. 10, no. 3, pp. 361-373, 2008.
Conference Proceedings
A. Mills, Rao-Graham, L., and Mansingh, G., Understanding the Impact of Innovation Characteristics and Individual Differences on Adoption of Online Channels, 17th IRMA International Conference. . Washington, D.C. U.S.A. , pp. 942-943, 2006.
L. Rao-Graham and Mansingh, G., Customer analytics & data-driven transformation, the MSBM Business & Management Conference. the Holiday Inn SunSpree Resort Jamaica, Montego Bay, 2015.
L. Rao-Graham, Business models and business intelligence for corporate transformation, MSBM Business & Management Conference. Holiday Inn SunSpree Resort Jamaica, Montego Bay, 2015.
L. Rao-Graham, An agile approach to transformational business intelligence, MSBM Brown-Bag Research Seminar. 2015.
Conference Papers
A. Mills, Mansingh, G., and Rao-Graham, L., Understanding Individual Preference for Online Service Channels: The Case of Internet Banking., in 4th Workshop on e-business, Las Vegas, U.S.A. Dec 10, 2005.
G. Mansingh, Rao-Graham, L., and Osei-Bryson, K. M., Towards an Ontology Based Metadata Warehouse., in Knowledge Sharing and Collaborative Engineering, IASTED, St. Thomas, U.S. Virgin Islands. Nov. 29th Nov – Dec 1st, 2006.
L. Rao-Graham, McNaughton, M. L., Osei-Bryson, K. M., and Haye, M., The Role of Ontologies in Disaster Recovery Planning., in 15th Americas Conference on Information Systems, August 6 - 9, 2009, San Francisco, California, 2009.
L. Rao-Graham, Mansingh, G., and Duggan, E. W., An Ontology in the Domain of Information Systems Delivery and Evolution., in 12th Americas Conference on Information Systems, Acapulco, Aug 3-7 2006., 2006.
P. Smith and Rao-Graham, L., Lessons Learned from Introducing a Learning Management System to Support Face to Face and Blended Learning Courses in an MBA Programme, in The 18th Americas Conference on Information Systems (AMCIS), Seattle, Washington, 2012.
L. Nicholson and Rao-Graham, L., Knowledge management systems for family-owned business in developing countries: The case of the Caribbean, in MSBM Business & Management Conference, Holiday Inn SunSpree Resort Jamaica, Montego Bay, 2015.
L. Rao-Graham, Reichgelt, H., and Osei-Bryson, K. M., Knowledge Elicitation Techniques for Deriving Competency Questions for Ontologies., in 10th International Conference on Enterprise Information Systems, ICEIS 2008, June 12 - 16, Barcelona, Spain, 2008.
A. Mills, Tennant, V., Mansingh, G., and Rao-Graham, L., Internet banking: Enablers and inhibitors for developing economies – A study of potential adopters in Jamaica., in 19th Americas Conference on Information Systems (AMCIS), Chicago, U.S.A., 2013.
G. Mansingh and Rao-Graham, L., Enhancing the decision making process: An ontology-based approach, in the International Conference on Information Resources Management (Conf-IRM) , Ho Chi Minh City, Vietnam, 2014.
G. Mansingh, Rao-Graham, L., and Mills, A., A Demographic Profile of Current Internet Banking Usage in Jamaica., in 1st Caribbean Conference on Information and Communications Technology (CCICT 2009), Kingston, Jamaica, March 16-17, 2009., 2009.
L. Rao-Graham, K.M., O. - B., and Reichgelt, H., B2C E-Commerce Systems Quality Dimensions, in The Proceedings of the SigIQ Workshop 2012, Quality Information in Organizations and Society, Orlando, Florida, 2012.
G. Mansingh, Rao-Graham, L., Osei-Bryson, K. M., and Mills, A., Application of a Data Mining Process Model: A Case Study- Profiling Internet Banking Users in Jamaica, in The 16th Americas Conference on Information Systems (AMCIS), Lima, Peru, 2010.
Book Chapters
L. Rao-Graham, Mansingh, G., and Grant, G., A Proposed Framework for Assessing the Factors Influencing the Adoption of Free and Open Source Application Software in Organizations, in Emerging Trends and Challenges in Information Technology Management, M. Khosrow-Pour Hershey, PA,: Idea Group Publishing, 2006, pp. 333-338.
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