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MSBM Full Time Faculty Publications

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Filters: Author is Chevers,D  [Clear All Filters]
2018
A. Prof. Spencer and Chevers, D., Meeting and Exceeding Guest Expectations, Meeting and Exceeding Guest Expectations: The Influencing Role of Technology in Bahamian Hotels. Journal of Tourism Challenges and Trends, 2018.
2017
A. Prof. Spencer and Chevers, D., Customer Satisfaction in Jamaican Hotels through the use of Information and Communication Technology, Customer Satisfaction in Jamaican Hotels through the use of Information and Communication Technology. Worldwide Hospitality and Tourism Themes, 2017.
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