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MSBM Full Time Faculty Publications

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Author Title [ Type(Asc)] Year
Presentation
The impact of ICT on customer satisfaction in Jamaican hotels: A preliminary study. 2016.
D. A. Williams, Growth through internationalization: Cultural sensitivity and spotting opportunities. 2016.
A. Crick, Grooming leaders. 2016.
D. A. Williams, The Economics of Export-Led Growth.” TSL/ MSBM Seminar on export led growth for prosperity. 2016.
I. Minto-Coy, Diaspora and the growth and internationalisation of firms from countries of origin. 2015.
D. A. Williams, Developing as a leader: A process not a chance event. 2016.
D. A. Williams, Developing an MSME Policy for Jamaica. 2016.
T. Logan, Determinants of efficiency and profitability of financial institutions in the Caribbean. 2015.
T. Logan, Determinants of efficiency and profitability of financial institutions in the Caribbean. 2015.
D. P. Henry, Creating a Service Culture Powered by Passion and Sustained by Engagement, Jamaica Customer Service Association Annual Workshop. 2011.
A. Crick, Create your cultural DNA and make amazing service experiences. 2016.
D. A. Williams, Competing in highly competitive sectors: Can SMEs survive?. 2015.
D. A. Williams, Challenges and opportunities for entrepreneurs: Some insights.. 2015.
M. McNaughton, Caribbean mobile market & business models. 2016.
I. Minto-Coy, Caribbean immigrant entrepreneurship in the US: Speaking to power, size and network strength, for immigrant entrepreneurship in transnational comparative perspective, 18th Century – Today. 2016.
L. Rao, Business intelligence as an enabler for corporate transformation. 2015.
K. Chionesu, Assessment of outlook for competition in local telecoms market. 2015.
W. Lawrence, Adding value to Caribbean organizations through academic research. 2015.
Miscellaneous Section
L. Dunn and Dunn, H., Women's rights, gender and ICTs: Empowering household workers in Jamaica, in Women Rights Gender and ICTs, Women Rights Gender and ICTs: Global Information Society Watch 2013. pp. pp. 54-58. , 2013.

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