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A. P. Crick, Trust in Jamaican Institutions; The Past, The Present & Some Opportunities for the future, in JEF Business Convention, Ocho Rios, Jamaica, 2011.
A. P. Crick, Developing a culture of service, (Guest Presentation)to the Doctor of Public Health (DrPH) students. Department of Community Health and Psychiatry, 2015.
A. P. Crick, Leveraging experience in tackling change to enhance organization’s success., in HRMAJ Annual Conference, 2006.
A. P. Crick, “The fourth S in Caribbean Tourism: Creating smiles is big business and hard work”, in Academy of Business Conference, New Orleans, 2013.
A. P. Crick, Hall, K. O., and Holding, R., EP/Small Hotels: Prospects for the future, in Tourism: The driver of change in the Jamaican economy, Kingston: Ian Randle Publishers, 2006.
A. P. Crick, Complaining behaviour in Jamaican Millennials, in Mona School of Business & Management Conference, Montego Bay, 2015.
A. Crick, Grooming leaders. 2016.
A. P. Crick, No Plantation Work Here: Contemporary HR practices in Caribbean Hotels, International Journal of Contemporary Hospitality Management, vol. 20, pp. 79-89, 2008.
A. P. Crick, Labour Productivity: opportunities and challenges in building a world class tourism industry, in National Productivity Conference, Tourism Practicioners’ Session., Ocho Rios, Jamaica, 2008.
A. P. Crick, EP/Small Hotels: Prospects for the future., in Mona Academic Conference., Kingston, Jamaica, 2005.
A. P. Crick, Emotion and Aesthetics in the business of service: are we ready?, in Jamaica Customer Service Association Conference. , Kingston, Jamaica, 2004.
A. P. Crick, Health Tourism, Enhancing Competitiveness in a Developing Country Environment. 2001.
A. P. Crick and Jayawardena, C., From MacDonaldization to customization: Training the service worker in the new era., in Tourism Hospitality Education and Training in the Caribbean, Mona: University of the West Indies Press, 2002, pp. 265-76.
A. P. Crick, No Problem Mon: Buffering Guests from external shocks, in CSA Conference, Guadeloupe, 2012.
A. P. Crick, Emotion and Aesthetics in the business of service: are we ready?, in Jamaica Customer Service Association Conference. , Kingston, Jamaica, 2004.
A. P. Crick, Managing Organizational Culture to facilitate change, in A Change Management Symposium: Managing Organizational Change in the Global Environment., Mona School of Business, Kingston, Jamaica, 2004.
A. P. Crick, Pereira, A., Boxill, I., and Maerk, J., Service and Servility in contemporary Caribbean hospitality., in Tourism, development and natural resources in the Caribbean, Mexico City: Plaza Valdez, 2002, pp. 239-56.
A. P. Crick, Internal marketing of attitudes in Caribbean tourism., International Journal of Contemporary Hospitality Management, vol. 15, pp. 161-6, 2003.
A. P. Crick, Glad to meet you - my best friend: relationships in the hospitality industry. , SES Special Edition on Managing Health Care in Jamaica., vol. 51, no. 1, pp. 99-125, 2002.
A. Crick, The plantation and the ‘Corner Shop’: Old tourism vs. new tourism in Jamaica, 2016 International Council on Hotel, Restaurant and Institutional Education (ICHRIE) Annual Conference. Dallas, pp. 1 – 10, 2016.
A. P. Crick, Concepts vs. Packages: Unravelling the Jamaican All-inclusive, in University of Technology Business Hospitality & Tourism Conference, Kingston, Jamaica, 2009.
A. P. Crick, Mistrust in Jamaican Organizations, Jamaica Employers Federation (JEF) Seminar. Kingston, Jamaica, 2011.
A. P. Crick, Generational differences in the workplace: Blight or blessing., HRMAJ Post August issue. 2014.
A. P. Crick and Spencer, A., Hospitality Quality: New Directions and new Challenges., International Journal of Contemporary Hospitality Management, vol. 23, no. 4, pp. 263-7, 2011.
A. P. Crick, Cowell, N., and Boxill, I., The Employee attitude survey: A case of very good communication., in Human Resource Management, U.W.I: Canoe Press, 1995, pp. 246-57.
A. P. Crick, Paid to play and play to get paid: Emotional and Aesthetic Labour in the life of Entertainment Coordinators,, in CHMI Conference, Nassau, Bahamas, 2013.
A. P. Crick, Pseudo-Relationships – The use of mass customized techniques in personalized service: A case study of entertainment coordinators., in 2nd Interdisciplinary World Congress on Mass Customization and Personalization, Munich, Germany, 2003.
A. P. Crick, Customer Service: Building Emotional Capital., in HRMAJ Annual Conference, 2005.
A. P. Crick, Hotels and new paradigms: The sustainability of Jamaica’s all-inclusive product, in University of Technology/University of Delaware International Conference on Business, Hospitality & Tourism Management, Ocho Rios, Jamaica, 2008.
A. P. Crick, Cowell, N., and Wint, A., Managing Workplace Transformation in Pursuit of International Competitiveness: A Developing Country Perspective, in UWI Research Colloquium, DOMS, 2001.

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