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E. Huntley-Lewis and Deslandes, D., The impact of perceived local resident attitudes on repeat visitor behaviour., in Academy of Business Research (ABR) Conference , Grand Palladium Hotel, Lucea, 2013.
F. W. Hickling, Roberston-Hickling, H., and Hutchinson, G., Migration and mental health., in Images of Psychiatry in the Caribbean, Kingston: Carimensa Press, 2005, pp. 153 -177.
F. W. Hickling, Roberston-Hickling, H., and Paisley, V., “Deinstitutionalization and attitudes toward mental illness: a qualitative study”, J Pan American Public Health 2011, vol. 23, pp. 169-76, 2011.
F. W. Hickling, Media Representation of Personality Disorder In Jamaica-Public Scholarship as a Catalyst of Health Promotion, West Indian Medical Journal, 2013.
F. W. Hickling and Robertson-Hickling, H., Media Representation of Personality Disorder in Jamaica – Public Scholarship as a Catalyst to Health Promotion., West Indian Medical Journal, 2013.
F. W. Hickling, Kirmayer, L., S, S., and Roberston-Hickling, H., “Psychic Centrality: Reflections on Two Psychohistoriographic Cultural Therapy Workshops in Montreal”, Transcultural Psychiatry, vol. 47, p. 136, 2010.
D. P. Henry, Creating a Service Culture Powered by Passion and Sustained by Engagement, Jamaica Customer Service Association Annual Workshop. 2011.
P. Henry, Communicating Effectively in the World of Work (a 3-module course) and Complaint Management., BNS, 1999.
D. P. Henry, Vector Addition Technique for Multi-Criterion Employee Performance Appraisals., in 1993 Proceeding Northeast Decision Sciences Institute, 1993.
D. P. Henry, Mass Media and Democracy in the Caribbean: Beyond the Sufficiency Criteria., in Conference of the Association for the Advancement of Policy, Research and Development in the Third World, Paradise Island, Bahamas, 1991.
D. P. Henry, Effective Communication in Organizations, in The Egyptian Executive Development Program, School of Business, Howard University, 1992.
D. P. Henry, Communication Skills for Managers , in American Management Association Seminar, School of Continuing Education, Howard University, 1991.
D. P. Henry, The Challenge for Communications in the Caribbean, in Conference of the Association for the Advancement of Policy, Research and Development in the Third World, Mexico City, 1990.
D. P. Henry, The Classroom as Context in Multicultural Communication., in Eastern Regional Conference of the Association for Business Communication, Newport, Rhode Island, 1993.
D. P. Henry, Time Management, in Black Human Resources Network Seminar, University of Maryland, 1990.
D. P. Henry, Complaint Management as Key Driver of Customer Service, in Jamaica Customer Service Association Conference, Kingston, Jamaica, 2006.
D. P. Henry, Decision Making, in National Association of Negro Business and Professional Women Workshop, Washington, DC, 1988.
D. P. Henry, Communication Skills for Personal and Professional Development, in School of Continuing Education Workshop Series,, Howard University, 1988.
D. P. Henry, The Role of the Caribbean News Agency in Caribbean Integration., in Conference of the American Film Institute, American University, Washington, DC, 1985.
D. P. Henry, The Impact of International News Flow on the Process of Migration from the Caribbean., in Communications Conference, School of Communications, Howard University, 1986.
D. P. Henry, Students’ Perception of the Importance of Business Communications in the Undergraduate Curriculum., in Eastern Regional Conference of the Association for Business Communication, Philadelphia, Pennsylvania, 1991.
D. P. Henry, Communications Training for a Multicultural Workforce., in Annual Research Forum of the Washington Consortium of Schools of Business, Catholic University, Washington, DC,, 1990.
P. Henry, Communication Skills for Managers, in Executive MBA Program, Institute of Business, University of the West Indies, Kingston, Jamaica, 1994.
D. P. Henry, Leadership, Emotional Intelligence, and Strategic Planning, in Leaders Teach Initiative, Institute for Leadership Development Program, NCB, 2004.
D. P. Henry, Communication Skills for Personal and Professional Development, in School of Continuing Education Workshop Series,, Howard University, 1988.
D. P. Henry, Research And Development: A Wealth Creation Investment, in Marketing Seminar 2006, School Of Business Administration , University Of Technology, 2006.
P. Henry, Reid, D., and Wilson, O., Small Business Development Program – micro-financing concept developed and presented to the Prime Minister on Behalf of the Small Business Association of Jamaica, 2009.
D. P. Henry, Customer Service is Your Brand: Put the Power of Leadership Behind It, in Jamaica Customer Service Association Annual Workshop, 2008.
D. P. Henry, Communication in Organizations, in Banking Professional School, School of Business, Howard University, 1987.
D. P. Henry,  Change Management Workshop, in Customer Delivery Programme, NCB, 2005.

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