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MSBM Full Time Faculty Publications

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Stewart, G. W. and Duggan, E. W., “A Knowledge Contribution Model to a Knowledge Management System.”, Proceedings of the 17th International Resources Management Association International Conference. 2006.
Stewart, G. W. and Duggan, E. W., “A Knowledge Contribution Model to a Knowledge Management System.”, Proceedings of the 17th International Resources Management Association International Conference. 2006.
Stewart, G. W. and Duggan, E. W., “A Knowledge Contribution Model to a Knowledge Management System.”, Proceedings of the 17th International Resources Management Association International Conference. 2006.
A. Prof. Spencer, Travel and Tourism in the Caribbean: Challenges and Opportunities for Small Island Developing States. 2019.
A. Prof. Spencer and Chevers, D., “A Comparative Analysis of the use and impact of ICTs in Mass Tourism Destinations”, A Comparative Analysis of the use and impact of ICTs in Mass Tourism Destinations: The case of Jamaica and the Bahamas. Journal of Eastern Caribbean Studies 42 (2) 81-99. , 2018.
A. Prof. Spencer and Spencer, D., “Vaccination for Vacation: Assessing the Resilience of the Jamaican Hospitality Industry in a Pandemic”, 2021.
A. Prof. Spencer and McBean, L., “Alignment of Tourism Investment to the SDGs in Jamaica”, Alignment of Tourism Investment to the SDGs in Jamaica: An Exploratory Study. Worldwide Hospitality and Tourism Themes, 2020.
A. Prof. Spencer, “Tourism and Technology in The Global Economy: Challenges for Small Island States”, Tourism and Technology in The Global Economy: Challenges for Small Island States. Worldwide Hospitality and Tourism Themes, 6 (2) 152-165 , 2014.
A. Prof. Spencer and Chevers, D., “Customer Satisfaction in Jamaican Hotels through the use of Information and Communication Technology”, Customer Satisfaction in Jamaican Hotels through the use of Information and Communication Technology. Worldwide Hospitality and Tourism Themes, 2017.
A. Prof. Spencer, “Advertising Expenditure and Tourist Arrival Figures: The case of Jamaica”, Tourism and Hospitality Research Journal , 2010.
A. Prof. Spencer, Travel and Tourism in the Caribbean . 2018.
A. Prof. Spencer, “Critical Theory: Challenging the reductionist epistemology of technology adoption research in the travel industry”, Critical Theory: Challenging the reductionist epistemology of technology adoption research in the travel industry. Journal of Eastern Caribbean Studies 40 (3) pp. 24-61.
A. Prof. Spencer and D., B., ““Swimming against the tide: The Tourist Industry in Jamaica during World War I””, “Swimming against the tide: The Tourist Industry in Jamaica during World War I” Jamaican Historical Review 27, 2017.
A. Prof. Spencer, “Sex matters: Differences in perceptions of male and female line level employees about their work in the hospitality industry in Jamaica. ”, 2011.
A. Prof. Spencer, Technology Adoption in the Caribbean Tourism Industry. 2020.
A. Prof. Spencer, “Tourism and Hospitality Education in the Caribbean: A Comparative Analysis”, Tourism and Hospitality Education in the Caribbean: A Comparative Analysis. Journal of Education and Development in the Caribbean 15 (2) 90-110., 2016.
A. Prof. Spencer and Chevers, D., “Meeting and Exceeding Guest Expectations”, Meeting and Exceeding Guest Expectations: The Influencing Role of Technology in Bahamian Hotels. Journal of Tourism Challenges and Trends, 2018.
A. Prof. Spencer, “Technology Adoption and the Leadership Imperative: Strategic Management Implications for Travel Firms”, 2011.
A. Prof. Spencer, “A Hierarchical Model of Technology Adoption for Small Owner-Managed Travel Firms: An organizational decision-making and leadership perspective”, Tourism Management Journal, vol. 33, p. 1208, 2012.
A. Prof. Spencer and Tarlow, P., Tourism Safety and Security in the Caribbean. 2021.
A. Prof. Spencer and D., B., “Female Sex Tourism in Jamaica: An Assessment of Perceptions.”, Female Sex Tourism in Jamaica: An Assessment of Perceptions. Journal of Destination Marketing & Management 6(1) 13-21. , 2017.
A. Prof. Spencer and Spencer, D., ““Contextualising the past, Conceptualising the Future: Tourism Distribution and the Impact of ICTs””, 2013.
A. Prof. Spencer and Smith, J., “No one will be left behind?””, No one will be left behind?” Taino Indigenous communities in the Caribbean and the road to SDGs 2030. Worldwide Hospitality and Tourism Themes, 2020.
A. Prof. Spencer, “Assessing Gender Depictions in Jamaican Hotels through the lens of Entertainment Coordinators”, Assessing Gender Depictions in Jamaican Hotels through the lens of Entertainment Coordinators: An application of Butler’s theory of Performativity to the study of Creative Industries. Journal of Eastern Caribbean Studies 37 (3/4) pp 97-114., 2013.
S. K. Sowe and McNaughton, M. L., “Using Multiple Case Studies to Analyse Open Source Software Business Sustainability in Sub-Saharan Africa. 8th International Conference on Open Source Systems.”. . Hammamet, Tunisia, 2012.
S. K. Sowe and McNaughton, M. L., “Using Multiple Case Studies to Analyse Open Source Software Business Sustainability in Sub-Saharan Africa. 8th International Conference on Open Source Systems.”. . Hammamet, Tunisia, 2012.
S. K. Sowe and McNaughton, M. L., “Using Multiple Case Studies to Analyse Open Source Software Business Sustainability in Sub-Saharan Africa. 8th International Conference on Open Source Systems.”. . Hammamet, Tunisia, 2012.
T. A. Smith and Lawrence, W. W., “Towards a better understanding of strategic planning in service versus manufacturing firms.”, International Journal of Management and Decision-making. , vol. 14, no. 2, pp. 81-96, 2015.
T. Smith, “Superior customer value proposition”, MSBM Business & Management Conference. Holiday Inn SunSpree Resort Jamaica, Montego Bay, 2015.
T. Smith, “A comparative analysis of student's proficiency in quantitative research: Perception vs actual grades, and (2) The impact of strategic planning on organizational performance in service and manufacturing firms.”, in Academy of Business Research (ABR) Conference, Grand Palladium Hotel, Lucea, 2013.

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Mona School of Business and Management
The University of the West Indies
Mona Campus
Kingston 7, Jamaica, W.I.

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