T. Smith and Haughton, S.,
“Segmenting Jamaica’s small hotel market for better targeting.”, in
MSBM’s 3rd International Tourism Conference, Iberostar Rose Hall Beach, Montego Bay, 2014.
T. Smith,
“Towards a better understanding of strategic planning in service vs. manufacturing firms”, in
Sir Arthur Lewis Institute of Social and Economic Studies 15th Annual Conference, Hyatt Regency Hotel, Port-of-Spain, Trinidad and Tobago, 2014.
T. Smith,
“Superior customer value proposition”,
MSBM Business & Management Conference. Holiday Inn SunSpree Resort Jamaica, Montego Bay, 2015.