Title | From MacDonaldization to customization: Training the service worker in the new era. |
Publication Type | Book Chapters |
Year of Publication | 2002 |
Authors | Crick, AP, Jayawardena, C |
Book Title | Tourism Hospitality Education and Training in the Caribbean |
Series Title | From MacDonaldization to customization: Training the service worker in the new era. |
Pagination | 265-76 |
Publisher | University of the West Indies Press |
City | Mona |