| Title | From MacDonaldization to customization: Training the service worker in the new era. |
| Publication Type | Book Chapters |
| Year of Publication | 2002 |
| Authors | Crick, AP, Jayawardena, C |
| Book Title | Tourism Hospitality Education and Training in the Caribbean |
| Series Title | From MacDonaldization to customization: Training the service worker in the new era. |
| Pagination | 265-76 |
| Publisher | University of the West Indies Press |
| City | Mona |
Our 7 faculties and 12 professional schools offer more than 200 programmes to some 18,000 graduate, undergraduate and continuing studies students.
The UWI, Mona ranks first in Jamaica among accredited tertiary-level programmes. In 2012, the University was again one of Jamaica’s Top 100 Employers.
