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This course covers the fundamental activities involved in developing an understanding of business processes in organizations. The course covers also the process used by analysts to identify new information systems to support or re-engineer these business processes.
Problems and/or opportunities are identified in the study of business systems, and new information systems or technologies are defined to solve the problems or to realize the new opportunities.
Students are encouraged to pay particular attention to the application and use of tools/methodologies used in studying business systems in this course. These tools/methodologies include the Context diagram and the high-level data flow diagram, decision tables, use-case, the Volere specification template, among others.
A main objective of this course is to get students to be able to identify major business processes in organizations, and to document and model these processes, and given this, propose new solutions to better support these business processes.
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