Objectives of the quality management system (QMS)

To ensure the following:

• The department has systems in place to provide good clinical laboratory services which are relevant, affordable and impact patient care.
• Proper recording and archiving of information and samples 
• Effective communication with all stakeholders
• Quality systems are in place, documented, communicated, understood, implemented and adequately reviewed and audited
• Personnel are qualified trained and competent to perform duties.
• Processes are validated subjected to adequate quality control and quality assessment.
• Equipment supplies and services function properly, support clinical needs and expectations and meet required specifications.