UWI Crest Campus Image: Mona Curve image for menu aesthetics
 
Search |
About Us | Corporate | Services | Applications | Staff | Newsletter | Home  
 
red colored bar
grey colored bar
 

Applications Support

Computer Purchasing
Dial up Services

Email Services

Statistical Services

Help Desk Services

Internet Access
I.T. Support

I.T. Training

Multimedia Services
Networking Services
PC Support Services
Software Support Services

Web Development Services

 
Software Services

 
 

The intention of this document is to describe the Department’s responsibility in the area of acquisition and maintenance of software for the Mona Campus, and to outline our approach to doing it. This information is for department personnel with responsibility for software use and deployment within their departments

 
For Downloads and Requisitions - Click Here


Software Acquisition

Software licenses for the general business of the Mona Campus – management and administration, teaching, learning - must be purchased through MITS and the deployment be managed by MITS. Software for projects and research, and for one-off department requirements may be acquired and managed by the respective Departments.

Software used generally by the campus, software for administration and management of the Campus’ business affairs, software integrated into the teaching curriculum will be funded centrally through MITS.

Criteria for Selecting Software for Central Funding:

 
  • There is widespread demand for the software for administration or teaching or research
  • It is integral to the Departments’ teaching programme
  • It is, for the Campus, a strategic tool
  • It is being examined by the Campus for its worth as a strategic tool
 

The following must apply:

  • Adequate support is available or can be arranged
  • MITS is able to provide or arrange courses as appropriate; documentation is available
 

MITS will also fund:

   
It is recognised that academic departments will have software needs which fall outside the criteria for central funding. Depending on ability, MITS will reserve a specific sum of money to assist this requirement of the faculties, to be called upon by each faculty in its own discretion and with the approval of the Dean or faculty committee having this responsibility assignment. The actual purchase will be managed by MITS.

 

 

Management and Administration
For the software receiving central (MITS) funding, users need only buy the media and documentation if extra copies are required. (List is available from MITS and on the MITS website).
Note that software, whether centrally funded or not, is not available to everyone with a wish to have it. A needs basis must be established (see below for guidelines).
Licenses:
MITS determines whether to purchase full site license or volume license. This decision is largely cost driven. We weigh the cost of the site license against the volume license. It is therefore important that the departments respond to our request for their need in terms of number of licenses. To determine the number of licenses required, it is the lesser of:
a) number of users of the software
b) number of machines on which it will be installed
For instance should there be the cases where 100 students are taking a course for which the software is a requirement but the lab to be used has only 40 PCs, then the number of licenses required is 40.

Distribution:

This is a specific assignment to a member of our staff. All matters dealing with arrival, distribution, information on availability, follow up to ensure that delays are minimised are included in this responsibility.
Copies of the software are distributed to academic departments by way of the Faculty IT administrators and/or the lab managers ; and to the administrative departments by way of the (MITS) LAN administrators. As far as possible software is installed on the appropriate server and distributed via the network.

A list is compiled of the persons receiving the software, the target destination and the number of licenses allowed. They are required to sign a document confirming the receival and acknowledging responsibility.

Maintenance and product upgrades:

Some of the software we purchase provide, at a cost, an optional maintenance agreement. This usually grants us version updates and sometimes support privileges. It may also allow us to purchase the new or substantially upgraded product at a better rate. Where we purchase maintenance agreements, where we purchase non-perpetual licenses, where products change substantially, where products offer new add-ons useful to our users we manage the arrangements to suit the real need of the end user. We involve the user by supplying information relevant to the product and product changes.

 
red colored bar
grey colored bar

© The University of the West Indies. All rights reserved. Disclaimer | Privacy Statement
Telephone: (876) Fax: (876)
Site best viewed at 800 x 600 resolution on Internet Explorer.