Please note that Mona Information Technology Services (MITS) does not process or approve mail box quota increases through links or online forms. Any email, message or link that claims to provide a mail quota increase through an online submission is not authorized by the University or MITS.

Clicking on such links can have severe consequences, including unauthorized access to personal data, malware infections or falling victim to phishing attempts. It is crucial that we exercise extreme caution and take all necessary precautions to safeguard ourselves and our organization from these threats.

To request a mailbox quota increase, please submit your request directly to our Helpdesk using the established official channels of communication.  For instance you can contact our Helpdesk by the following ways.

Tel (876) 92-72418

Extension 7205

WhatsApp: (876) 499-2291/869-9775

Email: helpdesk@uwimona.edu.jm

Rest assured that MITS will never ask you to send, via email any user account or otherwise sensitive information such as credit card numbers, user names or passwords. If you do receive an email which you believe is a scam to fraudulently acquire your personal information, please do not comply with the request. All such activities should be reported to MITS by forwarding the message in question to phishing@uwimona.edu.jm