User Services helping a student

Access to our IT Support Services can be accessed using the following options:

  • Telephone Support : (876) 927-2148 or extensions 2740, 2739, 2992 or our Digicel lines (876) 618-6466/618-6469/473-9358
  • Electronic Support: and
  • The Help Desk operates from 7:00a.m. to 10:00p.m. on Mondays to Fridays and from 9:00a.m. to 5:00p.m. on Saturdays and 9:00a.m. to 4:30p.m on Sundays.
  • Walk-In Support: We take walk-in customers from 7:00a.m. to 7:00p.m on Mondays to Fridays. For security purposes our time for walk-in customers is reduced as it draws closer to the end of the calendar year.
  • Live (Online) Response Support – This recently implemented electronic support, allows live conversation between our users and support team.  Click here for MITS Live support
  • If you wish to log your jobs directly, please visit this site:

You may also leave a message using the contact form below: