This paper looks at issues related to ownership and control of the quality assurance processes in higher education. In particular it looks at the tensions between external or bureaucratic structures and internal, collegial processes, evaluating the strengths and weaknesses of both systems. Examples of the different models are described and assessed. Finally suggestions are made for an interface which balances the axis of control so as to encourage willing engagement in, and use of, the processes by institutions, while ensuring transparency and reliability through the role of an external body.
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