OSS&D Objectives

  1. Deliver to the targeted year groups in 2013/2014, utilising cost effective measures, the following programmes and services which are to be managed by Student Services and Development Managers (SSDMs) and other staff within the department with a view to shaping the distinctive graduate as outlined by Strategic Plan 2012/17

  2. Identify, facilitate and/or provide training opportunities for all levels/categories of staff and RAs in the OSSD to develop and/or enhance the following attributes: job-related knowledge and skills; responsible attitude to work-life balance; institutional loyalty and engagement; positive customer service; and respectful ethical behaviour.

  3. All levels of the OSSD team must demonstrate the following attributes: job-related knowledge and skills; responsible attitude to work-life balance; institutional loyalty and engagement; positive customer service; and respectful and ethical behaviour.

  4. Quality assure all OSSD publications to be circulated external to the OSSD to ensure that the error rate is less than 2% of content published.

  5. Keep all expenditure within budgetary allocations 100% of the time.
objectives: 
Deliver to the targeted year groups in 2013/2014, utilising cost effective measures, the following programmes and services which are to be managed by Student Services and Development Managers (SSDMs) and other staff within the department with a view to shaping the distinctive graduate as outlined by Strategic Plan 2012/17