This dissertation uses the framework of Stake’s Countenance Evaluation model to examine the quality of the A.Sc. in Business Studies offered by Jamaican community colleges. Quality is defined as fitness for purpose, that is, the extent to which the programme has fulfilled its stated purpose and satisfied customers’ requirements. The constructs Employability and Transfer Effectiveness are used to further define fitness for purpose. The study espouses a definition of quality that is client-centred and that recognizes a range of stakeholders and their role in the definition of the notion of quality. A mixed method design utilizing both quantitative and qualitative data is therefore adopted to enable both data triangulation and methodological triangulation, thus capturing perspectives of multiple observers.
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