In summer 2001 I was invited to be one of the online presenters for the course Human Resource Management in Education, a prerequisite in the University of the West Indies (UWI) Master's in Education programme. Having had both training and experience in human resource management, and done my doctoral studies in instructional systems, I had the requisite instructional design skills. However, I had never before experienced a virtual classroom environment—and the course was to be taught online with no face-to-face contact. I was not sure what to expect...either for me or the students.