Technical and vocational education and training (TVET) is one aspect of the general education system that focuses specifically on preparing students for employment. The availability of information and communication technology (ICT) tools has significantly changed the needs of students and the demands of the workplace. In order to prepare students to function effectively in a technology-driven work environment, the TVET curricula must be revised to incorporate ICT both as a subject of instruction and as a tool for facilitating instruction.

Western Hospitality Institute started in 1988 as a practical (skills) training institution, facilitating students through competency based education and training. The institution’s mandate was to provide training in the discipline areas of hospitality and tourism. As a non-government institution, WHI struggled to have its programmes recognized at the local level, as most of the students who atended WHI at the time did not have the relevant qualifications required to pursue studies in the local government-aided tertiary institutions.