You may contact our office via telephone at (876)927-2114, (876)977-0121 or (876)577-7631, email us at deputyprincipal@uwimona.edu.jm or send us a message directly here with the following information.
A member of our administrative team will respond and assist you with resolving your issue.
Once you call or come in to the Office of the Deputy Principal you will engage with the administrative staff who are able to provide the necessary assistance and guidance to help resolve your issue.
3. How do I register for my courses?
Course selection and registration is done via the internet on the Student Administrative Systems (SAS) website which also has registration videos that demonstrate how to register. Students may complete their registration from any device on or off campus - click here to go directly to the SAS login page.
How do I drop a course from my registration?
During the normal registration period the dropping of courses is without penalty and can be done as follows:
Log in to SAS.
The steps above were excerpted from the Online Registration Guidelines document which can be downloaded from the SAS login page.
During the late registration period students can continue to drop courses from their registration with penalty up to the deadline for the dropping of courses, which is usually at the start of the mid-semester examination period. Students have to accept the charges of the late registration penalty in order to drop courses from their registration and can access late registration as follows:
Log in to SAS.
After the deadline to drop courses has passed students can only make requests to drop courses for consideration via the Automated Student Request System (ASRS) which can be accessed after logging in to SAS under Student Services.
I have a balance on my account creating a financial hold, but I need to register for my courses or sit examinations. Where can I go for assistance?
Contact Student Administrative Services Section (SASS) to clarify your balance as well as your options to work out payment. Additionally, The Office of Student Financing (OSF) may have options available that could provide some financial assistance. You may visit the OSF website for information as well as their office for consultation.
Once it involves any adjustments to your academic record to resolve the issue our office can advise on the best option based on your situation. However, if academic advising is needed to guide you in resolving the issue contact your Department or Faculty Office.
I am unable to register because of a “registration time ticket error”. How do I rectify this?
Students may receive this error for three (3) main reasons:
1. *No registration in the previous semester.
2. *Being required to withdraw (RTW) at the end of the previous semester due to the term GPA falling below 2.0 for two consecutive semesters.
3. Normal registration period has ended and an attempt is made to register without accepting the charges for the Late Registration Penalty.
To identify the reason and resolve the error, contact Registry Information Systems (RIS) for assistance at ris@uwimona.edu.jm or by telephone at (876)970-4472 or (876)935-8856.
*NOTE: As it relates to reasons 1 and 2 above:
If you did not register in the previous semester, then you must apply via the Automated Student Request System (ASRS) for late leave of absence. If you have been required to withdraw, the current regulations are outlined below:
Is there a deadline by which I should register?
Yes. The Office of the Campus Registrar sends out a correspondence before the start of each academic year indicating all registration deadlines. This is normally communicated to students via Mona Messaging as well as sent to the main email address on your student record. It is important for you to monitor your emails for registration information as provided by the Campus Registrar’s Office.
The normal registration period usually begins July 1 for both semesters and goes up to the end of the second week of September for Semester 1 and the last week of January for Semester 2. After the normal registration period has ended, then the late registration period begins where students can still register but with penalty.
What is "Late Registration Penalty"?
"Late Registration Penalty" is a charge incurred by students who make adjustments to their registration after the normal registration period has ended. The penalty charges increase incrementally up to the end of the semester as a deterrent to late registration. Late adjustment to registration with penalty via SAS facilitates both late additions and late dropping of courses for the $1000 and $2000 penalty periods only. For the $4000 and $8000 penalty periods only late addition of courses can be made as the deadline to drop courses would have passed. Once students accept the charge of the late adjustment to registration penalty on SAS, immediate access is given to facilitate adjustments to registration and ends at 11:59pm the same day.
Can the "Late Registration Penalty" be waived?
Eligibility to be considered for a waiver of the Late Registration Penalty:
How do I request a waiver of "Late Registration Penalty"?
Only waiver requests that are eligible will be considered (see FAQ 9 for eligibility). You may call or come in to our office to make a request. Otherwise, you may send your request including the following information via email at deputyprincipal@uwimona.edu.jm or message us directly here.
How can I know if I was granted a waiver of "Late Registration Penalty"?
You will be contacted and advised via the contact information you provided once a waiver of the registration penalty is granted. Our Office will send your information to the Registry Information Systems (RIS) to provide registration access and inform you accordingly. Only for situations assessed as urgent will consideration be given to facilitate same-day access, where it is possible.
What if I accepted the charges for "Late Registration Penalty" or was granted a waiver of the "Late Registration Penalty" but did not get to access SAS to adjust my registration?
You may call or come in to our office to advise. Otherwise, you may send an email to deputyprincipal@uwimona.edu.jm or message us directly here. Ensure to include the following information.
NOTE: Students who accept the charges of the Late Registration Penalty and did not utilize the access will not be given a waiver of access to register in a subsequent late registration period. For example, a waiver will not be granted if you accepted the charges for the Late Registration Penalty in the $1000 penalty period and then requested a waiver of the Late Registration Penalty within the $2000 penalty period. There would have been an increase in penalty for the subsequent late registration period therefore a waiver would not be applicable.
When I try to drop a course on SAS, I am unable to do so. What should I do?
Courses cannot be dropped via the usual registration process on SAS once the mid-semester examination period has started, which marks the deadline by which courses can be dropped from your registration. To make requests for consideration to drop a course after the deadline to drop courses has passed, use the Automated Student Request System (ASRS) which can be accessed via Student Administration System (SAS) and follow the steps below.
Step by Step Guide to REQUEST TO DROP A COURSE on ASRS
Academic Board will make the final decision to complete the processing of your request, and this function is carried out by the Office of the Deputy Principal.
How do I know if my ASRS request is approved?
Step by Step Guide to CHECK THE STATUS OF YOUR ASRS REQUESTS
Is there a deadline by which I should apply for leave of absence?
The deadline for Leave of Absence (LOA) as well as Voluntary Withdrawal (VW) is the same as the deadline for dropping courses. This deadline is usually just before the start of the mid-semester examination period for the semester. Monitor your emails for registration related deadlines and other related information.
If the deadline for LOA has passed then Late Leave of Absence (LLOA) may be requested and can be approved in exceptional circumstances.
How do I make a request for a leave of absence?
Step by Step Guide to REQUEST A LEAVE OF ABSENCE
Academic Board will make the final decision to complete the processing of your request, and this function is carried out by the Office of the Deputy Principal.
Do I need to visit the Deputy Principal’s Office after making my request on ASRS?
There is no need to visit our office once your request has been submitted. After it has received Faculty/Institute approval, your request would automatically populate the queue for Academic Board approval which is checked throughout the day by the Office of the Deputy Principal.
How do I appeal a late withdrawal decision?
You may send an email to the Office of the Deputy Principal at deputyprincipal@uwimona.edu.jm or message us directly here. Ensure to include the following information.
Our office will respond to your email and assist you with resolving your issue.
Our 7 faculties and 12 professional schools offer more than 200 programmes to some 18,000 graduate, undergraduate and continuing studies students.
The UWI, Mona ranks first in Jamaica among accredited tertiary-level programmes. In 2012, the University was again one of Jamaica’s Top 100 Employers.