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Frequently Asked Questions

  1. How do I request an appointment to speak with the Deputy Principal?

You may call our office at (876) 927-2114 or (876) 977-0121 or (876) 577-7631, otherwise you may send an email including the following information to deputyprincipal@uwimona.edu.jm  or send us a message directly here.

  • Name
  • ID number (if you are a UWI student)
  • Contact information (telephone number and email address) 
  • A brief summary of the issue to be discussed 

Our Office will respond to your call or email and assist you with resolving your issue.

 

  1. Who can I speak with if the Deputy Principal is not in office or unavailable?

Once you call or come in to the Office of the Deputy Principal you will engage with the administrative staff who are able to provide the necessary assistance and guidance to help resolve your issue. 

3. How do I register for my courses?

Course selection and registration is done via the internet on the Student Administrative Systems (SAS) website. Students may complete this process from any device, on or off campus, and may consult the Online Registration Guidelines for steps on how to register. The guidelines can be downloaded from the SAS login page which can be accessed here

How do I drop a course from my registration?

Step by Step Guide to DROP COURSES

Log in to SAS.

  • Click on ‘Student Services’.
  • Click on ‘Registration’
  • Click on the Add/Drop Classes link
  • Select the appropriate academic term (choose from the drop down menu) and click Submit.
  • Select "++Web Drop++" in the Action column next to the course to be dropped.
  •  Click on Submit Changes.

Excerpted from the Online Registration Guidelines document that can be downloaded from the SAS login page 

I have a balance on my account, but I need to register for my courses. Who do I speak with for assistance?

Contact Student Administrative Services (SAS) to clarify your balance as well as your options to work out payment. If you should need academic advising to guide you in resolving the issue set an appointment to speak with the Deputy or Associate Dean that deals with Student Matters within your Faculty.

Additionally, The Office of Student Financing (OSF) may have options available that could provide some financial assistance. You may visit the OSF website for information as well as their office for financial consultation. 

I am unable to register because of a “registration time ticket error”. How do I rectify this?

Students may receive this error for two (2) reasons: 

  • no registration in the previous semester or 
  • being required to withdraw (RTW)

You may consult the Registry Information Systems (RIS) Office for assistance in identifying the reason you are having this issue at ris@uwimona.edu.jm or contact the Office at (876) 970-4472 or (876) 935-8856.

Is there a deadline by which I should register?

Yes. All registration deadlines are usually sent to the email address on your account by the Office of the Campus Registrar. The normal registration period usually begins July 1 for both semesters and goes up to the end of the second week of September for Semester 1, up to the last week of January for Semester 2. Click here for registration deadlines 

What is Late Registration Penalty or Fine?

A late registration fine is applied as a penalty to students who fail to complete their registration process within the normal registration period and would still need to register. This fine increases incrementally up to the end of the semester as a deterrent to late registration. When you pay the late registration fine at the Bursary cashier immediate access is given to SAS to facilitate adjustments to registration but that access ends at 11:59pm on the same day payment is made. 

How do I get a waiver of the Late Registration Penalty?

Eligibility to be considered for a waiver of the Late Registration Penalty:

  • New students who were not clear on how to complete their registration successfully. 
  • New students who received late offers to The UWI and would not have benefitted from the normal registration period to     complete their registration. 
  • Students who attempted but did not successfully complete override requests during the normal or late penalty     registration periods.
  • Students who paid the late registration penalty but had system issues or could not access SAS to select their courses     before the end of the access period (that is, 11:59pm on the same day of payment). 
     

Are there any exceptions where a waiver of Late Registration Penalty could be granted?

Students who did not previously pay the late registration penalty but have a same-day examination for which they are not registered may, based on the circumstance, be granted access to register. However, the student can expect the late registration penalty to be applied to their account at a later date.

How do I request a waiver of Late Registration Penalty?

Your waiver request will be considered if one of the above eligibility conditions are met.  You may call or come in to our Office to make a request, otherwise, you may send your request including the following information to deputyprincipal@uwimona.edu.jm  or  send us your request directly here

  • Your name 
  • Your ID number
  • Contact information (telephone number and email address)
  • Clear summary of reason for requesting a waiver of the late registration penalty 

How can I know if I was granted a waiver of Late Registration Penalty?

You will be contacted via the contact information you provided and advised once a waiver of the registration penalty is granted. Our Office will send your information to the Registry Information Systems (RIS) to provide registration access for the following day. Only in urgent matters will consideration be given to facilitate same-day access.

What if I paid the Late Registration Penalty or was granted a waiver of the Late Registration Penalty but did not get to access SAS to adjust my registration?

You may call or come in to our Office to advise, otherwise, you may send an email to deputyprincipal@uwimona.edu.jm that includes the following information or send us a message directly here.

  • Your name 
  • Your ID number
  • Contact information (telephone number and email address)
  • Clear summary of reason you were not able to access SAS to adjust your registration 
  • A copy of your receipt (if the Late Registration Penalty was paid)

If more than two weeks elapsed since the payment of the penalty or the payment was made in a previous penalty period a waiver will not be granted. For example, a waiver will not be granted if you paid the fine to register in the $1000 penalty period and request a waiver of the Late Registration Penalty more than two weeks after paying the $1000 fine or make the request within the $2000 penalty period.

When I try to drop a course on SAS, I am unable to do so. What should I do?

Courses cannot be dropped via the Course Selection Process on SAS once the mid-semester examination period has started. You will only be able to request Late Withdrawal (LW) from the course via the Automated Student Request System (ASRS). Make your request using the online Automated Student Request System (ASRS) via Student Administration System (SAS) and follow the steps below.

Step by Step Guide to REQUEST LATE WITHDRAWAL FROM A COURSE 

  1. Log in to SAS.
  2. Click on ‘Student Services’.
  3. Click on ‘Automated Student Request System’.
  4. Select ‘Late Adjustment to Registration’.
  5. Select the correct semester from the drop-down menu.
  6. Click ‘web-drop’ beside the course you wish to withdraw from.
  7. Enter your reason for dropping the course, and add supporting documents, where applicable.
  8. Submit your request, and follow up at your Faculty Office.

How do I know if my ASRS request is approved?

Step by Step Guide to CHECK YOUR ASRS REQUESTS

  1. Log in to SAS.
  2. Click on ‘Student Services’.
  3. Select ‘Automated Student Request System’.
  4. Click on ‘View Request(s)’.

Is there a deadline by which I should apply for leave of absence?

The deadline for Leave of Absence (LOA) as well as Voluntary Withdrawal (VW) is the same as the deadline for dropping courses. This deadline is usually just before the start of the mid-semester examination period for the semester. 

If the deadline for LOA has passed Late Leave of Absence (LLOA) may be requested. If approved, Late Withdrawal (LW) grades are applied to the courses for which you are registered as these courses are not normally removed, and you would still be obligated to pay the fees incurred by your registration.
 

How do I make a request for a leave of absence?

Step by Step Guide to REQUEST A LEAVE OF ABSENCE

  1. Log in to SAS.
  2. Click on ‘Student Services’.
  3. Click on ‘Automated Student Request System’.
  4. Select ‘Leave of Absence’. 
  5. Select your preferred semester.
    •  Note: LOA is requested on a semester basis only and separate request must be made for each semester if you wish     to take the academic year off.
  6. Enter your reason for dropping the course, and add supporting documents, where applicable.
  7. Submit your request, and follow up at your Faculty Office

Do I need to visit the Deputy Principal’s Office after making my request on ASRS?

There is no need to visit our Office once your request has been submitted. After your Faculty/Institute has approved the request it is usually populated in the Office of the Deputy Principal’s queue which is checked throughout the day.

How do I appeal a late withdrawal decision?

You may send an email including the following information to the Office of the Deputy Principal at deputyprincipal@uwimona.edu.jm or send us a message directly here.

  • Name
  • ID number (if you are a UWI student)
  • Contact information (telephone number and email address) 
  • A brief summary of the issue to be discussed 

Our Office will respond to your call or email and assist you with resolving your issue.

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