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Frequently Asked Questions - Automated Student Request System (ASRS)

When I try to drop a course on SAS, I am unable to do so. What should I do?

Courses cannot be dropped via the usual registration process on SAS once the mid-semester examination period has started, which marks the deadline by which courses can be dropped from your registration. To make requests for consideration to drop a course after the deadline to drop courses has passed, use the Automated Student Request System (ASRS) which can be accessed via Student Administration System (SAS) and follow the steps below.
  
Step by Step Guide to REQUEST TO DROP A COURSE on ASRS

  1. Log in to SAS.
  2. Click on ‘Student Services’.
  3. Click on ‘Automated Student Request System’.
  4. Select ‘Late Adjustment to Registration’.
  5. Select the correct semester from the drop-down menu.
  6. Click ‘Web Drop’ beside the course you wish to drop.
  7. Enter your reason for dropping the course, and add supporting documents, where applicable.
  8. Submit your request, and follow up with your Faculty Office for Faculty approval.

Academic Board will make the final decision to complete the processing of your request, and this function is carried out by the Office of the Deputy Principal.

How do I know if my ASRS request is approved?

Step by Step Guide to CHECK THE STATUS OF YOUR ASRS REQUESTS

  1. Log in to SAS.
  2. Click on ‘Student Services’.
  3. Select ‘Automated Student Request System’.
  4. Click on ‘View Request(s)’ to see your request status.

Is there a deadline by which I should apply for leave of absence?

The deadline for Leave of Absence (LOA) as well as Voluntary Withdrawal (VW) is the same as the deadline for dropping courses. This deadline is usually just before the start of the mid-semester examination period for the semester. If the deadline for LOA has passed then Late Leave of Absence (LLOA) may be requested and can be approved in exceptional circumstances.
 
 

How do I make a request for a leave of absence?

Step by Step Guide to REQUEST A LEAVE OF ABSENCE

  1. Log in to SAS.
  2. Click on ‘Student Services’.
  3. Click on ‘Automated Student Request System’.
  4. Select ‘Leave of Absence’ (for requests before the deadline) or 'Late Leave of Absence' (for requests after the deadline).
  5. Select the relevant semester. Note: Leave of absence can only be requested on a semester basis, therefore, a separate request must be made for each semester if you wish to take the academic year off.
  6. Submit your request, and follow up with your Faculty Office for Faculty approval.

​Academic Board will make the final decision to complete the processing of your request, and this function is carried out by the Office of the Deputy Principal.

Do I need to visit the Deputy Principal’s Office after making my request on ASRS?

There is no need to visit our office once your request has been submitted. After it has received Faculty/Institute approval, your request would automatically populate the queue for Academic Board approval which is checked throughout the day by the Office of the Deputy Principal.

How do I appeal a late withdrawal decision?

You may send an email to the Office of the Deputy Principal at deputyprincipal@uwimona.edu.jm or message us directly here. Ensure to include the following information.

  • Name
  • ID number (if you are a UWI student)
  • Contact information (telephone number and email address) 
  • A brief summary of the reason for appeal

Our office will respond to your email and assist you with resolving your issue.

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