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FAQ: REGULATIONS FOR REGISTRATION AND THE PAYMENT OF FEES FOR SEMESTER TWO 2019-2020 IN LIGHT OF COVID-19 View Edit Workflow

April 01, 2020

RESUMPTION OF CLASSES AND REGISTRATION

Question: When will classes resume in light of the additional restrictions announced by the Government?

Answer: Classes will resume in an on-line/virtual mode on April 14, 2020.

Question: I am not registered; how will get I access course content?

Answer: Given that some students are still not registered and will therefore not be able to access course content on our online platform, the Campus has decided to waive the Late Registration Fee of J$4,000 allowing students, who have not already done so, to register. The fee will be waived for registration between March 15th and the end of teaching (date to be confirmed).

SITTING OF FINAL EXAMINATIONS

Question :If I have an outstanding balance, will I be able to register for Semester Two (2)?

Answer: Students are required to clear their outstanding fees (Tuition and Miscellaneous) for Semester One in order to register for Semester Two.

Question: In light of the COVID-19 pandemic, will I be required to have financial clearance to sit exams?

Answer: Students admitted in the 2018-2019 and the 2019-2020 academic years are required to be registered and financially cleared for the current semester before commencing final examinations. Financial Clearance will now be dependent on the following conditions:

i) Payment of Miscellaneous fees for the academic year in full; and

ii) A minimum of 50% of the tuition fee is paid by the start of the examination period (date to be confirmed) and the establishment of an approved Installment Plan with the Student Administrative Services Section (SASS) for the balance to be cleared before the end of the semester.

Question: What are the financial clearance requirements for finalizing students to sit exams?

Answer: Finalizing Students are required to be registered and financially cleared for the current semester before commencing final examinations. Financial Clearance will now be dependent on the following conditions:

i) Payment of Miscellaneous fees for the academic year in full; and

ii) A minimum of 50% of the tuition fee is paid by the start of the examination period (date to be confirmed) and the establishment of an approved Installment Plan with the Student Administrative Services Section (SASS) for the balance to be cleared before the date of the student's final examination for the semester.

Question: I am being funded by the Students' Loan Bureau, what are the financial requirements for me to sit exams?

Answer: Students who have been verified as being approved for Student Loans or other approved scholarships/grants will be able to sit their exams once the scholarship/grant covers their outstanding balance.

Question: I have a payment plan with the University, what are the requirements for me to sit exams?

Answer: Students who are already on an existing Installment Plan may engage the Student Administrative Services Section (SASS) to adjust existing payment deadlines. All installment payments must be completed before the start of the examination period.

Question: What if I miss my exam due to lack of registration and financial clearance?

Answer: Note that no special arrangements will be made for any component of a course which was missed due to the lack of registration/financial clearance.

LEAVE OF ABSENCE

Question: What are my options if I am unable to continue this semester as well as next semester?

Answer: Students who are unable to continue with the semester must apply for Leave of Absence. Such requests must be submitted via the Automated Student Request Management (ASRM) system by April 24, 2020.

LATE FINES

Question: How long will late fees fines be suspended for?

Answer: The Campus will suspend Late Fine Charges for outstanding fees between the period March 13th – April 13th, 2020.

The UWI, Mona remains committed to student success. Please continue to follow us for more information and updates and keep safe.

DONOVAN STANBERRY

Island-Wide Curfew

April 01, 2020

The Government of Jamaica has announced that effective April 1, 2020, from 8:00 pm to 6:00 am daily, there will be an all island curfew. The curfew will run for 7 days, ending at 6:00 am on April 8, 2020.

This means there will be restrictions on public transportation and all movements of persons except where they are members of exempted groups for example, essential workers.

Students Residing on Campus
Students currently residing on campus are expected to observe this curfew and are to stay inside their rooms/Halls during the stipulated curfew period 8:00 pm to 6:00 am.

Essential Workers
Staff members who provide essential services (doctors, nurses, health care workers etc.) should have their UWI Identification Cards on their person at all times for inspection/verification by members of the Jamaica Constabulary Force. Some categories of staff in addition to their UWI Identification Cards, may require a letter from the Principal indicating the nature of their role on the campus during restricted hours, and should also always travel with the letter for verification by members of the Jamaica Constabulary Force.

Access to the Campus during Curfew Period
As a result of the imposed curfew, all gates except for the Post Office Gate will be closed to vehicular as well as pedestrian traffic at 6:00 pm and reopened at 8:00 am daily during the period April 1, 2020 to April 8, 2020.

We thank you in advance for your cooperation and understanding. Please continue to take all the necessary personal measures to stay safe, including frequent hand washing, social-distancing, avoiding gatherings of more than 10 persons and staying home (indoors) as we continue to navigate this national public health emergency.

 

People living with sickle cell disease advised to take precautions against COVID-19

March 31, 2020

The Sickle Cell Unit (SCU) at the Caribbean Institute for Health Research (CAIHR), The University of the West Indies, Mona is urging people living with sickle cell disease (SCD) to exercise extra caution amid the coronavirus (COVID-19) pandemic.

According to the SCU, people with sickle cell disease may be at increased risk of severe complications if they get COVID-19 and are advised to minimise their risk of exposure by staying at home as much as possible. Against this background, the SCU is rescheduling appointments for people with routine appointments who are well.

The unit is making attempts to contact persons to do health checks by phone. Persons are asked to contact the SCU if they have not been contacted.

People who are unwell or who may need additional advice are asked to contact the SCU during normal business hours from 8:30 am to 4:30 pm Monday through Friday at: 876-927-2471. They may also follow the SCU on IG @sicklecellunitja for clinic updates and advisories.

REVISED REGULATIONS FOR REGISTRATION AND THE PAYMENT OF FEES FOR SEMESTER TWO 2019-2020 IN LIGHT OF COVID-19

March 30, 2020

In light of the COVID-19 pandemic and our students being impacted, the following adjustments to the Regulations for Registration and the Payment of Fees are being made in order to ease the burden and anxiety of our students for Semester Two of the 2019-2020 academic year:

REGISTRATION
1. Classes will resume in an on-line/virtual mode on April 14, 2020. Given that some students are still not registered and will therefore not be able to access course content on our online platform, the Campus has decided to waive the Late Registration Fee of J$4,000 allowing students, who have not already done so, to register. The fee will be waived for registration between March 15th and the end of teaching (date to be confirmed).

2. Students are required to clear their outstanding fees (Tuition and Miscellaneous) for Semester One in order to register for Semester Two.

SITTING OF FINAL EXAMINATIONS
3. Students admitted in the 2018-2019 and the 2019-2020 academic years are required to be registered and financially cleared for the current semester before commencing final
examinations. Financial Clearance will now be dependent on the following conditions:

i. Payment of Miscellaneous fees for the academic year in full; and

ii. A minimum of 50% of the tuition fee is paid by the start of the examination period (date to be confirmed) and the establishment of an approved Installment Plan with the Student Administrative Services Section (SASS) for the balance to be cleared before the end of the
semester.

4. Finalizing Students are required to be registered and financially cleared for the current semester before commencing final examinations. Financial Clearance will now be dependent on the
following conditions:

i. Payment of Miscellaneous fees for the academic year in full; and
ii. A minimum of 50% of the tuition fee is paid by the start of the examination period (date to be confirmed) and the establishment of an approved Installment Plan with the Student Administrative Services Section (SASS) for the balance to be cleared before the date of the student's final examination for the semester.

5. Students who have been verified as being approved for Student Loans or other approved scholarships/grants will be able to sit their exams once the scholarship/grant covers their
outstanding balance.

6. Students who are already on an existing Installment Plan may engage the Student Administrative Services Section (SASS) to make adjustments to existing payment deadlines. All installment
payments must be completed within the timeframe as indicated in points 3 & 4 above.

7. Note that no special arrangements will be made for any component of a course which was missed
due to the lack of registration/financial clearance.

LEAVE OF ABSENCE
8. Students who are unable to continue with the semester must apply for Leave of Absence. Such requests must be submitted via the Automated Student Request Management (ASRM) system by April 24, 2020.

LATE FINES
9. The Campus will suspend Late Fine Charges for outstanding fees between the period March 13th– April 13th, 2020.
The UWI, Mona remains committed to student success.

Please continue to follow for more information and updates and keep safe.

Advisory: COVID-19 Campus Update

March 25, 2020

We appreciate your patience thus far as we grapple with the extraordinary situation presented by the COVID-19 Pandemic. Outlined below are the most recent updates on our campus response to COVID-19 as influenced by decisions made by the Government of Jamaica.

This is a fluid situation and we will continue to assess, revisit and communicate any changes to our campus response plan as needed.

Teaching and Learning

Classes will resume in an on-line/virtual mode on April 14, 2020. Preparations are currently underway to facilitate access to course information via OurVLe and/or Blackboard Collaborate. We also encourage all students to make the necessary preparations to access the online learning platforms from their residential locations. We will continue to deliver online/remote teaching for the remainder of Semester 2 and until it is safe for us to resume in a face-to-face mode.

Semester extension and Examinations

Currently, there is a four week extension to the semester as a result of the current four week suspension of classes. This could however change, depending on our assessment of the online/virtual delivery teaching/learning experience. We are also preparing for online and alternative assessments (mid-semester exams, final exams, quizzes etc.). The dates of these examinations are still being determined as many courses are harmonised across all the campuses of The UWI, but these dates will be announced at the point of class resumption on April 14, 2020.

Students Residing on-campus

In light of the rapidly changing situation locally, we require all students residing on campus who can do so, to make the necessary arrangements to return home as soon as possible and prepare to engage academic material in an online mode.
Whilst we recognize that a small number of students are unable to leave due to unavoidable circumstances, we would like to remind our Jamaican students in particular, to make the necessary arrangements to leave campus as soon as possible as it is necessary to reduce the population on campus at this time.

Work from Home Arrangements for Staff

The campus will continue on a reduced business operation mode and as such, work from home arrangements as determined by Heads of Departments/Centres/Units should continue until further advised. Should the local situation call for a further reduction/ restriction of movement by the general population, then The UWI Mona will respond and further scale down operations to emergency operations only.

Other Changes in keeping with recent updates orders issued by the Government of Jamaica

Effective March 25, 2020:

  • Consistent with the Government's edict that public sector workers aged 65 and over should not report to work, we also encourage our employees in this age category to work from home if possible
  • All members of our community aged 75 years and over are to remain at home
  • There should be no gatherings of groups of more than ten (10) persons. We ask that students currently on campus as well as teams who are required to meet/work on-campus strictly adhere to this order

We are aware that there may be questions / concerns that have not yet been addressed. Students and staff are encouraged to view the 'Frequently Asked Questions' tab on the COVID-19 website for answers to concerns not addressed here. www.mona.uwi.edu/covid19
Please also feel free to share questions or concerns via email: covid19Questions@uwimona.edu.jm

Please continue to check emails and the covid19 information website regularly for updates and useful resources. We also seek the assistance of HODs to share important announcements to team members who may not be able to access our online communication platforms at this time.

Message to Students and Staff: COVID-19 Update in Jamaica

March 19, 2020

The Ministry of Health and Wellness reported today March 19, 2020, 16 confirmed cases of COVID-19 in Jamaica which includes the country’s first fatality from the COVID-19 virus. The UWI community wishes to express sympathies to the family and friends of the deceased.

We understand that anxiety is growing amongst the general population and among our own staff and students, but wish to encourage everyone to be calm, proactive and careful in taking the necessary personal precautionary measures and actions as advised by the Ministry of Health and Wellness and other relevant health agencies.

If you develop any of the symptoms of COVID-19 (fever, cough and difficulty breathing/shortness of breath) at home or while on campus, isolate yourself in a room or space away from others and call the Ministry of Health and Wellness immediately at 888-ONE-LOVE (888-663-5683). Please also advise your Hall Manager (students) or Head of Department (staff).

Experiencing fear or extreme anxiety?

If you think you need support or recognise someone who does, do not hesitate to contact the UWIHELPS telephone counselling service: 876-294-0042 Text/Whatsapp/Call (24 hours) or the University Counselling Services: Counsellors 876-521-3473 Text/Whatsapp/Call; 876-551-0118 Text/Call Psychiatrist 876-551-0118 Text/Call

Our Chaplains are also available to assist all students and staff. Please send an email to chaplainsoffice@uwimona.edu.jm to request emotional/spiritual support from a Chaplain.

We again wish to encourage you to:

  • Be Calm
  • Keep informed on updates, guidelines and protocols as stipulated by the Government of Jamaica
  • Stay informed on the facts of COVID-19
  • Continue Effective Personal Hygiene and self-care practices:
    • Frequent hand-washing for 20 seconds with soap and water
    • Social distancing 2 meters/ 6 feet
    • Sneeze and cough in bent elbow or tissues and properly dispose to reduce spread of illness

ADVISORY: Suspension of Walk-In Services at The UWI-Mona

March 19, 2020

Consistent with the curtailment of human contact in order to contain the spread of the coronavirus, The UWI Mona wishes to advise of the suspension of walk-in services. These services include but are not limited to:

  • Technical support
  • Application for admission
  • Application for Status Letters and transcripts
  • Chapel bookings
  • Faculty services
  • Application for employment
  • Staff employment or benefit related matters

Our stakeholders can however continue to access these services via email, telephone calls, WhatsApp or text messages. For specific services please see below the relevant contact information for our various departments that provide walk-in services. Given the reduction of staff on Campus and the increase in the number of team members operating from home, please bear in mind that in some instances we will not be able to guarantee the agreed service standard that we have promised.

We crave your understanding and cooperation as we strive to serve you for as long as and as best as possible, while together we manage this crisis.

Department

Email Address

Contact Information

Office of the Principal

principal.office@uwimona.edu.jm

876-977-9895/ 927-2253

Office of the Deputy Principal

deputyprincipal@uwimona.edu.jm

876-927-2114/977-0121

Office of the Campus Registrar

campusregistraroffice@uwimona.edu.jm

876-977-1202

Bursary - Payroll

payroll@uwimona.edu.jm

 

Bursary - Accounts Payable

 jacqueline.scottcrossley@uwimona.edu.jm; garfield.easy@uwimona.edu.jm

 

Bursary - Student Administrative Services Section

customer.services@uwimona.edu.jm

876-970-6733-35/ 876-280-8238 (WhatsApp)

Registry - Admissions

admissions@uwimona.edu.jm

876-970-1002/ 927-2779

Registry - International Students Office

isomona@uwimona.edu.jm

876-702-3737/ 970-1869

Registry - Registry Information Systems Unit

ris@uwimona.edu.jm

 

Registry - Campus Records Management

gayan.facey@uwimona.edu.jm

876-977-7716

Registry - Human Resource Management Division

hrmd.customerservice@uwimona.edu.jm

876-970-6717

Registry - Examinations

examinations@uwimona.edu.jm

876-857-2350

Registry - Marketing, Recruitment and Communications

marketing.communications@uwimona.edu.jm; recruiting@uwimona.edu.jm

876-977-5941

Registry - Office of Graduate Studies & Research

postgrad@uwimona.edu.jm

876-935-8263

Registry - Secretariat

secretariat@uwimona.edu.jm

 876-702-3990

Registry - Chapel Services

chapelbookings@uwimona.edu.jm

 

Mona Information Technology Services (MITS)

helpdesk@uwimona.edu.jm

876-927-2148/ 876-499-2291 (WhatsApp) or www.mona.uwi.edu/mits (online chat)

Office of Student Services & Development

rasheen.roperrobinson@uwimona.edu.jm

876-977-3880

Library

campuslibrarian.office@uwimona.edu.jm; reference.library@uwimona.edu.jm

876-970-6568/ 935-8296

Estate Management Department

estatemanager@uwimona.edu.jm

876-935-8339

Faculty of Engineering

engineering@uwimona.edu.jm

876-927-1640

Faculty of Humanities and Education

fhe@uwimona.edu.jm

876-935-8365

Faculty of Law

monalaw@uwimona.edu.jm

876-702-4392

Faculty of Medical Sciences

medsci@uwimona.edu.jm

876-927-1752

Faculty of Social Sciences

fsocsci@uwimona.edu.jm; fss_studentmatters@uwimona.edu.jm

876-977-0640/ 876-395-0260 (WhatsApp)

Faculty of Science & Technology

fst@uwimona.edu.jm

876-977-1785

Faculty of Sport

fos@uwimona.edu.jm

876-970-6921

Institute for Gender & Development Studies

cgdsmona@uwimona.edu.jm

876-977-7365

Business Development Office

bdo@uwimona.edu.jm

 

Western Jamaica Campus

wjcinfo@uwimona.edu.jm

876-564-5747

Clarification and Guidelines for the Suspension of Classes due to the Outbreak of COVID-19

March 17, 2020

Effective March 13, 2020, all classes at The UWI Mona Campus were suspended. All teaching and learning activities (quizzes, assignments, exams, discussions, tutorials etc.) at all levels are, therefore, to be suspended until April 14th when classes resume in a remote and online or face-to-face mode.

Some students may have received notifications regarding assignments and group work activities from lecturers/tutors which should not have occurred. We apologize for any anxieties this may have caused.

A new schedule for assignments, quizzes and exams will be communicated with students when classes resume.

During the suspension period, academic staff will be uploading learning content to OurVle and other online platforms, in preparation for the resumption of teaching/learning on April 14, 2020. While students remain free to read/engage with the learning material and are encouraged to use the period wisely, there is no obligation to do so prior to April 14th.

The Mona Campus is mindful that there are students who are currently in the process of moving off-campus as well as students who have no access to internet facilities off-campus. The four-week suspension of classes is to help with our own transition to online platforms as well as to allow students time to put their own plans in place as we transition to the planned remote and online mode of teaching and learning.

For some courses for the purpose of preparation, test e-learning or remote teaching environments or activities may be required, and you may receive material/notifications regarding same. We have communicated to our academic staff to clearly identify any such ‘test environments’, so as not to alarm or cause confusion among our students. We also recognize that there are some learning scenarios that may prove more challenging than others to be ready in an online-mode, for example labs, which is currently being worked out.

We thank you for your patience and understanding in this matter and continue to encourage you to take all the necessary personal measures to keep safe; these include, frequent hand washing and social-distancing; as we continue to navigate this national public health emergency.

Principal's Message | COVID-19

March 16, 2020

Dear Students and Staff,

On March 10, 2020, The Government of Jamaica announced the first case of the novel Corona Virus, COVID-19 in the country.

While there have been ongoing preparations nationally and here at The UWI the diagnosis of Jamaica's first case moved us from code green to code orange and from preparation to prevention of transmission; triggering a series of actions in keeping with WHO/PAHO and GOJ guidelines.

Our Emergency Management Team

Here on the campus our Emergency Management team composed of persons representing all aspects of the campus was activated. We have been carefully navigating the rapidly evolving challenges associated with the novel Corona Virus, COVID-19 and would like to thank everyone who has helped in alleviating fears by facilitating the actions needed for the good of public safety. Special thanks to the Guild of Students who have assisted greatly in keeping our students informed with official information from the University.

As we are a Regional University I have been consulting with the Vice Chancellor and with the knowledge that this situation is a national Public Health Emergency, I have been in dialogue with officials from government across both the Ministry of Health and Wellness and Ministry of Education as well as with several public health experts. In all these discussions the welfare of the students and staff have been paramount and will continue to be.

With a community of more than 20,000 students and staff combined from all across Jamaica, the Caribbean and the world; and with essential services located on the campus we have many issues to consider.

Closure of Schools

On March 12, The Government mandated the closure of schools, following two confirmed cases of the virus. On the same day of the announcement of government mandated closures, The UWI Mona announced (with effect from March 13, 2020) the suspension of classes, cancellation of mid-semester exams, and advised Jamaican students living on campus to return home. This was our response to the national call to reduce or remove large gatherings which are common areas for virus transmission. Being a regional institution the impact of our decisions on ALL campuses must be considered and this takes time even in today's technology-enabled environment. The decision taken to suspend classes was released prematurely, which caused anxieties among staff and students alike and we do regret this as we seek to improve our information management as we go forward.

The resumption date of April 14 immediately after the Easter break was selected to allow maximum time for Departments to prepare online-ready material to engage students. This will facilitate our attempts to continue course delivery and to bring Semester 2 to adequate closure even if later than normal.

Confirmed Cases

Between March 13-16, 2020, The Government announced 12 confirmed cases in the country. The UWI Mona announced the reduction of business operations the intention of which is to give HODs the authority to manage their staff in line with the exigencies of their operations. Departments should not be completely closed. One option is to develop a roster to allow a skeletal staff presence enabling others to work from home where possible. To facilitate a skeletal staff, our janitorial staff have been doing extra cleaning of administrative spaces. Due consideration should, however, be given to individual circumstances, for e.g. persons with: pre-existing health conditions; children at home; and the critical nature of the office's operations.

I appreciate that both students and staff alike have concerns, we are currently working to address them and seek your understanding as we prioritize your safety, while ensuring the continuity of education for students during this evolving situation. We are still in our second phase (Code Orange) and continue to support the Government in testing and planning.

If we move to Code Red

One of our primary aims at present is to prepare the online platform for continued education delivery while we prepare for the change in operations which will come if we move to Code Red where only essential services will be facilitated at the Mona Campus and there will be restricted access. Please bear in mind that unlike other institutions the Mona Campus cannot close due to the many essential operations and activates; such as our housing of 1000 regional and international students, our testing laboratories, our two health centres, police posts, electricity and cooling generation, water supply, all being based on the campus. We will however manage our space and our operations in the best possible way.

Your suggestions and ideas

As always, I remain open to your suggestions and ideas as we seek to garner collective wisdom to fight this new global threat. Please stay abreast of the information from credible sources using this to guide the safety of yourself, your family, your neighbours and your community in every decision and before every action. Remain calm and take all the necessary precautions. We will be in this for a while to come but we will be in this together.

Your Mona Campus is working hard to keep our students, staff and community as safe as possible.

 

Professor Dale Webber

Pro Vice-Chancellor and Principal

Advisory 4: COVID-19

March 13, 2020

Reduction of Business Operations at The UWI Mona Campus

The current COVID-19 situation is a dynamic and continuously evolving one and The University of the West Indies (UWI), therefore is in a position of continuous evaluation and re-evaluation of its response plan. This is being done in close collaboration with national agencies, and guided by collective policies, systems, and paramount, is the public health and wellbeing of our campus and wider national community in mind.

As at today, Friday March 13, 2020, the Ministry of Health and Wellness, in Jamaica has reported 6 new cases of COVID-19 in Jamaica which brings the total number of cases to 8.

In light of the recent closure of educational institutions across the country, many families from our community have been impacted. In keeping with our emergency response plan, the University leadership has therefore determined that there be reduced business operations with effect from today, March 13, 2020, until further advised.

Heads of Departments and Units will be activating plans to facilitate the continuity of business operations as required, and will determine the specific tasks to be assigned for execution, if operating from home.

Team members who are required to be on campus are asked to adhere to all instituted protocols. These team members include personnel and administrative staff in essential service areas such as MITS, Student Services, Estate Management, Healthcare Facilities, Campus Security, Safety and Emergency and any other as stipulated by the Mona Management Team and Heads of Departments.

We would like to once again urge all members of our community to remain calm and continue to practice good personal hygiene by washing hands frequently with soap and practice social distancing.

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