Strategic Direction

Mission Statement

The Office of Student Services and Development, Mona is committed to supporting the University’s Mission by creating a learning environment that facilitates and encourages the development and delivery of high quality programmes designed to foster the holistic development of the individual student.

Creed

Student can expect:

  • To be addressed and treated in a respectful, efficient and courteous manner
  • To receive answers to questions or be directed to someone who can provide the answer
  • To be encouraged to advocate for themselves, but to receive help from Student Services and Development staff if issues are not addressed in an appropriate manner

 Student Services and Development Staff will:

  • Appreciate the diversity of our community, and will give fair and equitable treatment to all
  • Value your input and respect your opinion
  • Work to help you have a positive experience at the University of the West Indies