The Public Assistance Grant (PAG) is an unconditional cash
transfer existing for over 70 years in Trinidad and Tobago. Non-state actors
(NSAs) provide insights about their engagements with the poor, some of whom
are beneficiaries of the PAG. The aim of this article is to elevate efficiency
standards in the delivery of the PAG through understanding the differences between
the practices administered through the PAG and those that reflect the everyday
experiences of the poor who are in need of welfare services based on the insights from