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D Smith

Satisfaction with Pharmacy Services and its Relationships with the Control of Selected Chronic Diseases

The delivery of quality pharmacy services is thought to be important by virtue of its influence on patient’s satisfaction and hence better patient compliance/adherence. This study explores the relationship between patient’s satisfaction with pharmacy services and control of selected chronic diseases.


Objective: To assess the level of satisfaction with pharmacy services and whether satisfaction/dissatisfaction had any effect on two common chronic diseases. Proper control of chronic diseases requires a management regime which includes promotive, preventive, curative and rehabilitative services through primary, secondary and tertiary preventive intervention measures and a wide range of support services.

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e-Published: 30 Jan, 2014
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