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DL Powell

Establishing a Telephone Medication Order Policy and Protocol for a Small Private Hospital in Jamaica

Issue: 
DOI: 
10.7727/wimj.2014.214
Pages: 
328-31
Synopsis: 
The absence or lack of adherence to a standard protocol in the administration of telephone medication orders places patients in jeopardy of experiencing medication errors and potential untoward health implications and healthcare organizations at risk for undesirable outcomes.

ABSTRACT

Objective: To institutionalize an evidence-based policy/protocol adapted from the Agency for Healthcare Research and Quality (AHRQ) national medication standards for managing telephone medication orders (TMO) and determine the impact of the policy/protocol on the number of telephone medication errors (TME) on two medical units of a small private hospital in Jamaica.

Accepted: 
08 Sep, 2014
PDF Attachment: 
Journal Sections: 
e-Published: 05 Nov, 2015
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