Infrastructure Services

MITS offers the following infrastructure services:

Network (Wired and Wireless)

  • Local Area Network Design, Implementation, Management
  • Wireless Network Design, Implementation, Management
  • Wide Area Network Design, Implementation, Management(WJC)
  • Campus Area Network Design, Implementation, Management
  • Storage Area Network Design, Implementation, Management – Fibre Channel, iScsi
  • Fibre Cable plant Design (Indoor/Outdoor), Implementation (Installation, Termination, Splicing)
  • Network Hardware Installation (switches, router, firewalls, wireless access points)
  • Network Hardware Configuration
  • Network Hardware Maintenance
  • Network Infrastructure Upgrading
  • Network Hardware and Services Integration
  • Network Services Management (DNS, DHCP, Firewalls, Proxies, Bandwidth Management, Load Balancing)

Systems

  • Server Installation (various platforms e.g. Windows and Linux Intel, Sun, IBM P7)
  • Server Maintenance
  • Server Migrations
  • Server Application and Data Backup Management
  • Integrated Systems Design (web servers, application servers, database servers, clusters)
  • Server Virtualization Design, Implementation, Management (VMware, Citrix)
  • Storage Systems Design, Implementation, Management (SANs, NASes, Tape, Replication)
  • Storage Virtualization Design, Implementation, Management (RAID, SANs))
  • Virtual Desktop Infrastructure Design, Implementation, Management (Citrix,VMware)
  • Disaster Recovery Systems – Design, Implementation, Management
  • Datacentre Design, Installation, Management

Infrastructure Computer Configuration

Client Computing Hardware

  • Desktop/Laptop Computer Hardware Specification, Configuration, Repairs
  • Mobility Computing Systems configuration (Smartphones, tablets)

Telephony

  • VoIP (Voice over IP) Systems Design, Implementation, Management
  • VoIP Services Management (Interactive Voice Response Systems, Call Routing configuration, Analog/Digital line integration)

Security

  • Network Access Control Systems Design, Implementation, Management (Keypads, Controllers, Maglocks)
  • Surveillance Systems Design, Implementation, Management (DVRs, Cameras)
  • Intrusion Detection Systems Design, Implementation, Management (Alarms)

Project Management

  • Project manage design and implementation of Data Services for New Building Infrastructure
  • Ad-hoc  erection of computing facilities (workstations and networks) eg.
    • Registration
    • Research Day
    • Career Day
    • GIS Day

Printing Facilities

  • Printer Configuration
  • Printer Management
  • Printer Systems integration
  • Printer Management

Remote Network Access

  • Remote Network Access Design, Installation, Management
  • Virtual Private Network Design, Installation, Management

Identity Management

  • Active Directory Design, Implementation, Management
  • Active Directory Integration
  • User Provisioning/De-provisioning

Infrastructure System Configuration

Email/Messaging

  • Microsoft Exchange Systems Design, Implementation, Management
  • Email Security Systems Design, Implementation, Management (Antispam, Gateways)
  • Student Email Systems Management (hosted services)
  • Staff Email Systems Management (datacentre deployed)
  • Department Email Services Management
  • Guest Email Email Services Management

Top Level Domain Registration (.JM)

  • Management of server systems supporting .JM TLD
  • Management of TLD additions/modifications

Please contact the Helpdesk for information on how to access these services.

Hotspot Locations

Wifi Map