The University of the West Indies (UWI) is a dynamic, international institution serving the countries of the Commonwealth Caribbean. Its faculties and institutes offer a wide range of undergraduate, masters and doctoral programmes in Humanities and Education, Science and Technology, Engineering, Law, Medical Sciences, Sport and the Social Sciences. The institution represents the oldest of its kind within the region and has produced outstanding leaders who have made remarkable contributions to regional development.

Applications are invited from suitably qualified individuals for the post of:

ADMINISTRATIVE OFFICER
Faculty of Social Sciences - Faculty Office
Reference No. MPN102261

The Social Sciences Faculty Office is seeking to appoint an Administrative Officer to provide a broad range of administrative and student-focused services in support of The UWI’s core values of student-centeredness and excellence. This includes the development and implementation of student success and experience initiatives, as well as the delivery of efficient operational and administrative support in alignment with the Faculty’s vision of exceeding stakeholders’ expectations.

The successful candidate will be required to:
 Develop and implement programmes, initiatives, and intervention strategies to promote student success, enhance the student experience, and improve retention and academic progression.
 Strengthen support for and build awareness of the Faculty’s academic advising programme through the coordination of targeted staff sensitization and student outreach initiatives.
 Monitor and evaluate the impact of student success initiatives and make recommendations for continuous improvement.
 Coordinate the degree declaration process by managing submissions, verifying student eligibility, liaising with relevant departments, attending meeting of examiners, and preparing documentation for the relevant Board.
 Manage the preparation, publication and quality control standard of the Faculty’s Undergraduate Student Handbook.
 Oversee the timetabling process ensuring accuracy and the efficient allocation of teaching spaces and related resources.
 Assist with quality assurance, audits and accreditation exercises.
 Provide administrative and secretarial support for meetings, events, initiatives and activities, where appropriate.

Essential Qualifications and Experience:
 A Master’s degree in any Social Sciences discipline, with preference for specialisation in Management, Human Resource Development, or Psychology.
 Experience in project management, programme development, and monitoring and evaluation.
 Demonstrated administrative experience within an academic institution.
 Experience in using student-related UWI enterprise systems software.
 Ability to work collaboratively in a diverse academic environment.

Key Competencies/Skills and Attributes:
 Excellent planning, coordinating, facilitating and organizational skills
 Good leadership, supervisory, and team building skills
 Ability to work independently, exercise initiative and resourcefulness, and effectively manage multiple competing priorities simultaneously
 Excellent verbal and written communication and presentation skills 
 Good interpersonal skills and ability to relate to students and all categories of staff
 Ability to listen actively, demonstrate empathy, and be non-judgmental
 Awareness and understanding of the importance of complying with data protection requirements.
 Ability to exercise a high level of confidentiality, discretion and professionalism
 Proficiency with Microsoft Office suite including Word, Excel, and PowerPoint

For further particulars regarding The University of the West Indies, Mona and the Faculty of Social Sciences, visit us at https://www.mona.uwi.edu/socsci/

Applicants are required to submit (i) a cover letter, (ii) a completed employment application form, (iii) curriculum vitae giving full particulars of qualifications, experience, the names and addresses of three (3) referees (one of whom should be from your present organisation) and (iv) copies of academic qualifications. Application for employment forms including the publication supplement can be found at https://www.mona.uwi.edu/hrd/forms

All applications documents should be sent by electronic mail to mona-esd.odes@uwi.edu addressed to the Campus Registrar for the attention of the Director, Employee Success Division, The University of the West Indies, Mona Campus, Kingston 7, Jamaica. All applications must include the reference number MPN102261 in the subject line of the email. The final date for receipt of applications is April 14, 2026. Applicants are advised to ask their referees to send reports under confidential cover to the above address without waiting to be contacted.

The University thanks all applicants. However, due to the volume of applications, only shortlisted candidates will be contacted.
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