Have you received or witnessed someone receiving exceptional customer service from a FSS faculty or staff member?
As we work to improve our service to you, we also seek to recognize staff members who are ‘caught in the act’ of delivering exceptional customer service above and beyond the call of duty. Some of the qualities that define exceptional customer service include, unexpected assistance, patience, professionalism, respectfulness, timeliness, solution driven, helpfulness and empathy.
To share your experience, kindly answer the questions below.
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The University of the West Indies Mona, Jamaica
Tel: (876) 927-1660-9 Fax: (876) 927-2765
Our 7 faculties and 12 professional schools offer more than 200 programmes to some 18,000 graduate, undergraduate and continuing studies students.
The UWI, Mona ranks first in Jamaica among accredited tertiary-level programmes. In 2012, the University was again one of Jamaica’s Top 100 Employers.
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