FSS Technical Support Satisfaction Survey

This survey aims to gather feedback from users about their experiences with our IT support services. Your responses will enable us to identify areas for improvement and ensure that we consistently provide high-quality support that exceeds the expectations of all users. Thank you for taking the time to share your valuable feedback with us!

Very satisfiedSomewhat satisfiedNeither satisfied nor dissatisfiedSomewhat dissatisfiedVery dissatisfied
Responsiveness of IT staff to requests *
Timeliness of support service delivery *
Technical knowledge of IT staff *
Deportment of IT support staff *
Professionalism of IT support staff *
Accessibility to senior IT staff *
Quality of ICT equipment provided *
Overall attitude of IT support staff *
Overall quality of IT services rendered *
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