FSS Technical Support Satisfaction Survey

Welcome to our ICT Technical Support Survey! This survey aims to gather feedback from users about their experiences with our IT support services. Your responses will enable us to identify areas for improvement and ensure that we consistently provide high-quality support that exceeds the expectations of all users. Thank you for taking the time to share your valuable feedback with us!

Very satisfiedSomewhat satisfiedNeither satisfied nor dissatisfiedSomewhat dissatisfiedVery dissatisfied
Responsiveness of IT staff to requests *
Timeliness of IT support service delivery *
IT staff knowledge of ICT *
Deportment of IT Support Staff *
Professionalism of IT Support Staff *
Accessibility to Senior IT Staff *
Overall attitude of IT Support Staff *
Overall quality of IT services rendered *
Overall quality of ICT equipment provided *
*Please use space to expand on the issues you have experienced and make recommendations to improve service.
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