FSS REACH Strategy Map

  R E A C H
PURPOSE & SUCCESS
If we succeed, what do we look like to stakeholders? Realizing impact through research Exceeding the expectations of our students Actively advocating for sustainable, inclusive development Committed to being caring professionals Harnessing our skills through continuous improvement
STAKEHOLDERS
What do our customers/ stakeholders expect from us? To conduct and disseminate relevant, quality research To assure quality and relevant course, programme and co-curricular offerings, and learning environments
  • To commit to activism and civic engagement in the search for solutions to Caribbean problems
  • To champion and model efficient and effective operations
  • To serve as thought leaders

To BE:

  • Professional, respectful, caring
  • Accountable and resourceful
  • Motivated and engaged
  • Innovative, creative and adaptable
  • Leaders, facilitators and ambassadors
  • Team players
  • Continuous learners
  • Prudent and ethical resource managers
  • To be ethical, impartial and prudent with finances
  • To be financially transparent
  • To continuously learn and improve
  • To exceed performance expectations
PROCESSES & PLANNING
To satisfy our stakeholders, at which business processes must we excel? Restructuring of the Faculty Office Process mapping and standardization of procedures Regularizing reporting systems and structures Revenue generation Agile methods
PEOPLE, PERFORMANCE, LEARNING & GROWTH
To be successful, how must our Faculty learn and grow? Decision-making informed by institutional research Design-led continuous improvement and strategic planning Performance and talent management Establishing a new set of values/principles, identities and behaviours reflecting REACH Skills bank development and training in key skills and competencies
Change management and communication support   Succession planning Leadership assessment and development Staff recognition and award system Developing individual scorecards to align strategic objectives to individual performance