Measuring the Performance of Business Incubators: Evidence from Jamaica

Business incubators are designed to help startups grow by offering mentorship, resources, and networking opportunities. But how well do they actually work in Jamaica? This study surveyed 35 entrepreneurs who participated in various incubator programmes and compared their business performance before and after incubation. The results are encouraging: most participants reported increases in revenue, staff size, and business skills. However, the study also found that outcomes varied depending on factors like gender, how long the entrepreneur stayed in the programme, and the type of support they received. These differences suggest that not all participants benefit equally. The research highlights the need for more targeted support and deeper understanding of what makes incubators successful. It also calls for further investigation into how client and programme characteristics influence business outcomes. For policymakers and entrepreneurship advocates, this study offers valuable insights into how to strengthen Jamaica’s startup ecosystem and create more inclusive opportunities for business growth.

Keywords: 
business incubator
business growth
business failure
job creation
entrepreneurship
Authors: 

Jevon Henry
Department of Economics
Faculty of Social Sciences
University of the West Indies Mona,
Kingston, Jamaica

Oniel Jones
Mona School of Business and Management
Faculty of Social Sciences
University of the West Indies Mona,
Kingston, Jamaica

Troy Cardwell
Department of Economics
Faculty of Social Sciences
University of the West Indies Mona,
Kingston, Jamaica

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