The promotion to professor (The UWI's highest academic rank) was the result of a rigorous review of the quantity and quality of their research, publications, teaching, and other professional activities by both internal and external assessors. Dr James received commendation for the practical applicability of their research and potential impact value for industry and societal sectors within the Caribbean region and globally.

On the 16th of October 2023, National Heroes Day in Jamaica, the esteemed Professor Lloyd Waller from the University of the West Indies, Mona was honoured with the Order of Distinction (Commander Class) for his remarkable contributions to global tourism resilience and governance. The award, presented at King's House in Kingston, is a testament to Professor Waller's unwavering dedication to enhancing the resilience and sustainability of the global tourism industry.